Nicolas Kemp
Mesquite,TX
Summary
Detail-oriented Code Enforcement Officer with exceptional communication and investigation skills. Proven ability to resolve code violations and enhance public awareness through educational initiatives.
Overview
4
4
years of professional experience
Work History
Code Enforcement Officer
City of Dallas
Dallas, TX
06.2022 - Current
- Conducted inspections to ensure compliance with city codes and regulations.
- Investigated complaints regarding property violations and initiated appropriate enforcement actions.
- Collaborated with property owners to resolve code violations through effective communication strategies.
- Developed educational materials to inform the public about compliance requirements and best practices.
- Trained new staff on inspection protocols and city enforcement policies to enhance team effectiveness.
- Maintained detailed records of inspections, violations, and resolutions in adherence to departmental procedures.
- Enhanced public awareness of local codes and regulations by developing educational materials and conducting informational sessions.
- Prepared evidence in support of legal actions taken.
Receptionist
City of Dallas
Dallas, TX
12.2025 - 03.2026
- Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated communication between departments to streamline information flow and enhance collaboration.
- Maintained accurate records of appointments, correspondence, and visitor interactions for improved workflow.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Answered central telephone system and directed calls accordingly.
Education
Bachelor of Science - Animation
Savannah College of Art And Design
Savannah, GA08-2021
Skills
- Clear communication skills
- Investigation techniques
- Patience and tact
- Legal compliance
- Concise communication skills
- Teamwork and collaboration
- Time management
- Attention to detail
Timeline
Receptionist
City of Dallas
12.2025 - 03.2026
Code Enforcement Officer
City of Dallas
06.2022 - Current
Bachelor of Science - Animation
Savannah College of Art And Design