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Certified Senior Sales Executive luxury in luxury fashion and retail industry with extensive experience in luxury retail field, specializing in high-value transaction management and client relationship management. Adept at implementing strategic clientele in high-end retail environments, enhancing the luxury shopper's experience through advanced selling techniques and personalized shopping and styling services. Proven track record in prestigious environment sales strategies, performance tracking, and department coordination. Skilled in utilizing CRM software and MS Office to optimize customer service orientation and engagement. Career goal includes further elevating the standards of luxury brand representation and customer satisfaction.

As a dedicated and results-driven professional, I have had the privilege of excelling in the premium sales industry for over four years. Currently, I am a Magnolia Premium Sales Consultant at Best Buy, where I specialize in delivering personalized, high-end solutions for home appliances and A/V home theater needs, ranging from entry-level to luxury. I have consistently been a top performer, earning multiple awards for sales excellence. I even held the #1 ranking in my market and territory and personally contribute to $3-5 million in sales revenue per year at my location. My ability to build trust with high-value clients, negotiate premium product sales, and exceed performance metrics has set me apart in competitive retail environments. Beyond sales, I bring strong leadership, service advising expertise, and operational management skills that translate seamlessly into management roles, automotive sales, and service advising. I excel at team collaboration, training, and mentoring, helping to develop sales strategies that drive revenue growth and customer satisfaction. My experience in account management, cost estimation, and service coordination also aligns well with roles in automotive dealerships, service advising, and luxury retail management. I thrive in fast-paced, customer-focused environments, where problem-solving and communication are key to success. My background in design and technology allows me to offer creative, tailored solutions that enhance the client experience, ensuring long-term loyalty and repeat business. I am always seeking new challenges and growth opportunities, continuously adapting to industry trends to stay ahead. A strong believer in teamwork and professional development, I enjoy collaborating with others to improve sales processes, enhance customer satisfaction, and drive business success. Outside of work, I am a passionate audiophile with a background in audio engineering and sound design. I enjoy exploring different cultures and music genres, as well as maintaining a healthy work-life balance through fitness and personal growth.

I am a strong leader and strive to set the exspectation though my actions. I keep my integrity beside me at all times and conduct myself with kindness and respect in every interaction. I am forever motivated to achieve my personal expectation of success. I am also motivated by money whether earning it for myself or others.

Driven and approachable Sales Executive with experience working across premium automotive brands including Mercedes-Benz, BMW and Ferrari. Used to working closely with customers, building strong relationships, and guiding people through the full process from initial enquiry to handover. My background in both sales and aftersales has given me a good understanding of customer expectations, attention to detail, and how to deliver a high level of service in fast-paced environments. I’m motivated, target-driven, and enjoy creating a positive experience for customers while continuing to develop myself professionally.

NICOLAS LAHERA

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Sales Executive

Broker Associate

Account Executive

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B.A. - Business Administration

A.A. - Business

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Sales Executive

Broker Associate

Account Executive

B.A. - Business Administration

A.A. - Business

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