Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nicolas Loayza

Piscataway,NJ

Summary

Prospective business management student seeking the opportunity to further strengthen leadership and build a basis for future management, expand current knowledge on business aspects including finance, budgeting, and establishment of company. A bilingual goal-driven individual who thrives in leadership skills, verbal communication and multitasking between given responsibilities.

Overview

7
7
years of professional experience

Work History

Process Guide

Amazon
01.2022 - Current
  • Enhanced process efficiency by streamlining workflows and reducing bottlenecks.
  • Implemented process improvements for increased productivity and cost savings.
  • Developed comprehensive training materials for new hires to ensure consistent understanding of processes.
  • Collaborated with cross-functional teams to identify opportunities for process optimization.
  • Coached employees on best practices for maintaining high-quality standards throughout all processes.
  • Utilized effective communication and problem-solving skills to quickly resolve issues.

Seasonal Worker

UPS
10.2021 - 01.2022
  • Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
  • Multi-managing packages for delivery, meeting daily delivery quotas in a time efficient manner.
  • Coordinating gps for optimal delivery route.

Assistant Manager

Fine Wines & Liquors
09.2019 - 10.2021
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.

Sales Associate

Superdry Store
08.2016 - 01.2019
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

Associate of Science - Business Administration

Middlesex County College
Edison, NJ

Skills

  • Problem Solving
  • Workflow Optimization
  • Team Leadership
  • Decision Making
  • Multitasking Abilities
  • Critical Thinking

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Process Guide

Amazon
01.2022 - Current

Seasonal Worker

UPS
10.2021 - 01.2022

Assistant Manager

Fine Wines & Liquors
09.2019 - 10.2021

Sales Associate

Superdry Store
08.2016 - 01.2019

Associate of Science - Business Administration

Middlesex County College
Nicolas Loayza