Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicolas Lozhkin

New York,NY

Summary

During my 2.5 years at Men’s Wearhouse, I have cultivated strong customer relationships and honed my service skills, resulting in numerous clients specifically requesting my assistance. I have been recognized as Employee of the Month over five times, reflecting my commitment to customer satisfaction and excellence in service. Throughout my tenure, I have successfully adapted to four different management styles, consistently prioritizing the customer experience.

I am proficient in our sales method and which transformed our sales approach, allowing me to effectively engage with customers and promote our products and services. My in-depth knowledge of our POS system, coupled with my strong technical skills, enables me to efficiently manage transactions and inventory.

Collaboration is key in our environment, and I thrive in team settings, always eager to support my colleagues and contribute to a positive workplace culture. I have also received outstanding feedback through the Medallion app, averaging a score of 9.4 throughout my time at Men’s Wearhouse, further underscoring my dedication to providing and understanding!

Overview

2
2
years of professional experience

Work History

Sales Associate

Men’s Wearhouse
23 Park Ave
09.2023 - Current

I assisted customers with rentals, fittings, and purchases, focusing on enhancing their understanding of suits and formalwear. By providing personalized consultations, I guided clients through the selection process, explaining the various styles, fabrics, and fits that best suited their individual body types and occasions.

During fittings, I ensured a comfortable and informative experience, offering recommendations on alterations and style adjustments to achieve the perfect fit. My goal was to empower customers with knowledge about suit care, appropriate accessories, and how to coordinate their outfits for specific events, whether it be a wedding, business meeting, or special occasion.

Additionally, I organized and participated in fitting events where customers could experience the full range of our offerings, allowing them to try on various options and receive expert advice on their selections. This hands-on approach not only improved customer satisfaction but also increased rental and purchase conversions as clients felt more confident in there choices

Education

Criminal Justice

Hudson Valley Community College
Troy, NY

Skills

  • Client relationship building
  • Sales strategy development
  • Lead prospecting
  • Strategic account development
  • Customer-oriented
  • Product or service expertise

Timeline

Sales Associate

Men’s Wearhouse
09.2023 - Current

Criminal Justice

Hudson Valley Community College
Nicolas Lozhkin