Nicolas Perez
Riviera Beach,FL
Summary
Highly efficient in my line of work, well-established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency. I am also an Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I'm a hard worker and a fast learner and always come prepared.
Overview
3
3
years of professional experience
Work History
Assistant Manager
El Car Wash
Lake Worth, FL
02.2023 - Current
- Made sure to meet our store’s membership goal for the month
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Maintained up-to-date knowledge of store sales, payment policies and security standards..
- Generated new sales leads to achieve and exceed monthly sales goals.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Venue Security
Ithink Financial Amphitheater
Wellington, FL
10.2023 - 02.2024
- Coordinated staff assignments, contributing to a well-organized and smoothly-run operation.
- Followed orders as told
- Calmed hostiles in a professional manner
- Helped my team with their objective if needed
- Communicated with my team officially
Crew Member
Chipotle
06.2021 - 02.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Accurately operated cash register to process customer payments.
Education
High School Diploma -
Wayne Valley High School
06.2021
Skills
- Valid Driver's License
- Team leading
- Product Promotion
- Time Management
- Food Preparation and Safety
- Teamwork and Collaboration
- Taking Orders
- Clear Communication
- Positive Company Representation
- Operate Cash Register
- Hospitality Service Expertise
- Heavy Lifting
- Store Opening and Closing
- Sales and Marketing
- Effective Selling Techniques
- Listening Skills
- Complex Problem-Solving
- Adapt to Diverse Groups
- Online Systems
- Speaking Clearly
- Security
Timeline
Venue Security
Ithink Financial Amphitheater
10.2023 - 02.2024
Assistant Manager
El Car Wash
02.2023 - Current
Crew Member
Chipotle
06.2021 - 02.2023
High School Diploma -
Wayne Valley High School