Nicolas Peters
Glendale,AZ
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
CLIENT ADVISOR
BVLGARI
Scottsdale, US
06.2025 - 08.2025
- Assisted in training new team members, sharing best practices and expertise in Client Advisor role.
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
- Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
DIV 1 STYLE AMBASSADOR
Saks Fifth Avenue
Scottsdale, US
10.2024 - 05.2025
- Created unique customer experiences, providing excellent service and attention to needs.
- Built long-term relationships with clients to promote brand reputation and secure continued business.
- Utilized social media and other marketing channels to promote fashion consulting services and build brand awareness.
ACCOUNT MANAGER
The RealReal
Phoenix, US
03.2023 - 07.2024
- Delivered a high level of service to VIP clients who needed assistance regarding their accounts and high-valued merchandise.
- Assisted clients virtually through zendesk and achieved Diamond status for achieving perfect KPI's 3 quarters in a row.
- Created and maintained detailed records of consignment accounts, including inventory levels, sales trends, and customer contact information.
ASSISTANT MANAGER
To Be Continued - A Consignment Boutique
Scottsdale
03.2021 - 01.2023
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Produced thorough, accurate and timely reports of project activities.
- Resolved customer complaints quickly and effectively while maintaining high level of professionalism.
Skills
- Product and Service Knowledge
- Sales Monitoring
- Goal Setting
- Verbal and Written Communication
- Teamwork and Collaboration
- Documentation and Reporting
- Problem Resolution
Timeline
CLIENT ADVISOR
BVLGARI
06.2025 - 08.2025
DIV 1 STYLE AMBASSADOR
Saks Fifth Avenue
10.2024 - 05.2025
ACCOUNT MANAGER
The RealReal
03.2023 - 07.2024
ASSISTANT MANAGER
To Be Continued - A Consignment Boutique
03.2021 - 01.2023