Nicolas Ruano
Summary
Customer-oriented Sales Associate with proven ability to enhance satisfaction and boost sales. Skilled in product organization and merchandising to uphold department standards. Experienced in delivering tailored product recommendations that meet customer needs. Focused on executing effective sales and service initiatives to drive sales growth.
Overview
2
2
Languages
1
1
Certification
2
2
years of professional experience
Work History
Part time sales associate
Levis Strauss & Co
Woodstock , GA
11.2024 - Current
- Greeted customers warmly upon entry to create a welcoming atmosphere. and provided exceptional customer service.
- Assisted customers in selecting products and provided style recommendations.
- Helped customers find specific products, answered questions, and offered product advice.
- Educated customers on product features, promotions, and loyalty programs effectively.
- Handled customer inquiries and resolved issues to ensure satisfaction and retention.
- Handled customer complaints in a professional manner.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Collaborated with team members to restock inventory and organize sales floor displays.
- Managed fitting room operations and maintained cleanliness of merchandise displays.
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Crew Member
Tropical Smoothie Cafe
Woodstock , GA
09.2024 - 10.2024
- Assisted customers with menu selections and answered questions about ingredients.
- Prepared smoothies and food items according to recipes and customer preferences.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Operated blenders, cash registers, and other kitchen equipment safely.
- Maintained cleanliness and organization of work area and dining space.
- Collaborated with team members to ensure efficient service during peak hours.
Education
High School Diploma -
Woodstock High School
Woodstock, GA05-2026
Skills
- Point-of-sale operations
- Customer service
- Sales techniques
- Inventory management
- Team collaboration
- Time management
- Multitasking strength
- Exceeds sales goals
- Conflict resolution
- Effective communication
- Flexible schedule
- Friendly and outgoing
- Graphic design expertise
- Graphic design software
Languages
Spanish
Native/ Bilingual
French
Professional
Certification
- Adobe certified Professional Print & Media Publication Using Adobe InDesign
- Adobe certified Professional Visual Design Using Adobe Photoshop
- Adobe certified Professional Graphic Design & Illustration Using Adobe Illustrator
- Adobe certified Professional Visual Design
Accomplishments
- Certification of Excellence in World Language- French
- Certificate of scholarship for excellence in Graphic Design
Timeline
Part time sales associate
Levis Strauss & Co
11.2024 - Current
Crew Member
Tropical Smoothie Cafe
09.2024 - 10.2024
High School Diploma -
Woodstock High School