Nicolas Ruggiero
Fanwood,NJ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Congressional Intern
Congressman Frank Pallone Jr.
01.2024 - Current
- Assisted constituents with Federal agencies, communicating with both on the matter.
- Supported the drafting of correspondence for constituents, addressing their concerns and providing accurate information.
- Drafted and sent letters, emails, and other communications with federal agencies.
- Contributed to the development of social media content, increasing engagement with constituents on various platforms.
- Aided caseworkers in resolving constituent issues by researching federal policies and procedures thoroughly.
- Gained valuable insight into the daily operations of a congressional office by attending briefings, hearings, and special events.
- Demonstrated adaptability by performing various administrative tasks including answering phone calls, greeting visitors, and managing mail distribution systems.
- Built productive working relationships with fellow interns through collaborating on group assignments or projects within tight deadlines.
- Streamlined office workflow by updating contact databases regularly and monitoring incoming communications effectively.
- Provided exceptional constituent service, addressing concerns with empathy and professionalism.
- Improved office efficiency by maintaining a well-organized filing system for internal documents and constituent inquiries.
General Associate
Kohl's
05.2023 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Merchandise Associate
Party City
08.2020 - 08.2021
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Greeted, serviced and thanked all customers.
- Created attractive displays to promote items.
- Communicated with vendors to answer questions, order samples and resolve issues.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
- Created visual displays to highlight new and featured products.
Sales Associate
Homesense
06.2019 - 05.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Bachelor of Arts - Political Science
Rutgers University
New Brunswick, NJ04.2025
Skills
- Basic Mathematical Abilities
- Workplace Safety
- Excel Spreadsheets
- Social Media Knowledge
- Time Management
- Microsoft Office Suite (2017) Certification
Timeline
Congressional Intern
Congressman Frank Pallone Jr.
01.2024 - Current
General Associate
Kohl's
05.2023 - Current
Merchandise Associate
Party City
08.2020 - 08.2021
Sales Associate
Homesense
06.2019 - 05.2020
Bachelor of Arts - Political Science
Rutgers University
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