Nicolas Santa
Englewood,New Jersey
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Security Guard
New Bridge Medical Center
Paramus, NJ
09.2024 - Current
- Enforced safety regulations and monitored access control points.
- Conducted daily security patrols of assigned areas.
- Provided customer service assistance to staff and visitors in a professional manner.
- Monitored and responded promptly to any suspicious activity or emergency situations.
- Enforced hospital regulations regarding visitors, personnel, and vehicles.
- Provided escorts for staff, patients, and visitors as needed.
- Provided friendly and professional assistance to employees, visitors and customers.
- Searched bags manually to identify prohibited items and contraband.
Public Safety Officer
Fairleigh Dickinson University
Teaneck, New Jersey
05.2022 - 06.2024
- Patrolled parking lots to ensure that vehicles were parked properly and that no unauthorized persons were present.
- Provided escorts for individuals who requested assistance after dark hours.
- Provided security services for special events and responded to incidents involving alcohol or drugs.
- Performed first aid and CPR when necessary until medical personnel arrived on scene.
- Responded quickly to alarms, calls for assistance, emergencies, or reports of suspicious persons or activities.
- Monitored traffic flow on campus, providing directions and responding to emergency situations as needed.
- Interacted professionally with students, faculty members, staff members, visitors, vendors and contractors in a courteous manner.
- Inspected buildings and grounds to detect signs of intrusion or vandalism.
- Prepared detailed incident reports following investigations.
- Maintained detailed records of all incidents reported including times, locations and descriptions of any suspects involved.
- Conducted routine patrols in designated areas to ensure public safety and property protection.
- Prepared detailed reports on incidents, accidents, and investigations for legal and administrative use.
Interpreter Volunteer
Englewood Family Health Center
Englewood, NJ
03.2023 - 10.2023
- Prioritized accuracy when translating written material into another language.
- Developed relationships with community members in order to better understand their culture.
- Provided interpretation services in English and Spanish for medical appointments, social service meetings, and other events.
Amazon Flex Driver
Amazon
08.2021 - 04.2022
- Provided excellent customer service by responding promptly to inquiries and feedback.
- Followed all safety protocols while on the road and adhered to traffic laws at all times.
- Adhered strictly to company policies and procedures related to customer service standards.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Valet Parking Attendant
World star Valet
Rockland, NJ
08.2019 - 02.2020
- Safely drove a variety of vehicle makes and models including luxury cars, vans, SUVs.
- Inspected customer's vehicle for existing damages prior to accepting it into the lot.
- Monitored parking lot to ensure that vehicles were parked correctly.
Restaurant Busser
Rosa Mexicano
Hackensack, NJ
06.2018 - 07.2019
- Performed opening duties including setting up side stations for service staff.
- Greeted and seated customers promptly, courteously, and professionally.
- Responded to customer inquiries about menu items or services offered by the restaurant.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
Education
Bachelor of Science - Criminology And Criminal Justice
William Paterson University of New Jersey
Wayne, NJ05-2024
Associate of Science - Criminology And Criminal Justice
Bergen Community College
Paramus, NJ05-2022
High School Diploma -
Dwight Morrow High School/Academies@Englewood
Englewood, NJ06-2018
Skills
- Patrol procedures
- Emergency Response
- Investigative skills
- Surveillance techniques
- Traffic Control
- Physically Fit
- Safety Regulations
- Conflict de-escalation
- Customer service abilities
- Fluent in Spanish
Timeline
Security Guard
New Bridge Medical Center
09.2024 - Current
Interpreter Volunteer
Englewood Family Health Center
03.2023 - 10.2023
Public Safety Officer
Fairleigh Dickinson University
05.2022 - 06.2024
Amazon Flex Driver
Amazon
08.2021 - 04.2022
Valet Parking Attendant
World star Valet
08.2019 - 02.2020
Restaurant Busser
Rosa Mexicano
06.2018 - 07.2019
Bachelor of Science - Criminology And Criminal Justice
William Paterson University of New Jersey
Associate of Science - Criminology And Criminal Justice
Bergen Community College
High School Diploma -
Dwight Morrow High School/Academies@Englewood
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