Nicolas Silva
Stamford,CT
Summary
Senior in Psychological Sciences at the University of Connecticut. Years of experience in customer service, facility management, problem-solving, and tutoring. Have a collaborative leadership style with a dedication to partnering with coworkers to promote an engaged, empowering work environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Center Director
Mathnasium Learning Center
03.2023 - Current
- Increased staff productivity with positive language, clear expectations, and constructive feedback.
- Implemented data-driven decision making to improve overall center performance in key areas.
- Oversaw daily operations, streamlining processes for increased efficiency and effectiveness.
- Fostered caring and safe environment for children and parents.
- Led team of educators in creating individualized learning plans aimed at building students confidence and foundational knowledge in math
- Collaborated with parents to enhance communication channels, strengthening the home-school partnership for improved student outcomes.
Lead Instructor
Mathnasium Learning Center
03.2022 - 03.2023
- Managed and organized class records and reports.
- Differentiated instruction to provide inclusive learning opportunities catered to varying abilities.
- Designed lesson plans, course handouts and homework assignments based on textbook material and coursework.
- Helped students understand topics by initiating and moderating classroom discussions.
- Worked in finding successful ways of turning learning a easier and more fun process for kids with learning disabilities.
Tutor
Norwalk Community College
08.2021 - 12.2022
- Creating comfortable tutoring environment conducive to learning.
- Assisted students in finding useful study methods to enhance academic performance.
- Provided one-on-one and group tutoring instruction.
- Helped students in Math class to improve their grades
Apple US-Specialist
Apple
11.2021 - 12.2021
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Answered questions and informed customers of current sales and promotions.
- Informed customers about product lines and services offered by company.
- Engaged customers with proactive strategies to understand needs and develop successful solutions.
- Recommended, selected and helped locate merchandise based on customer needs and desires.
Driver
Greenwich Pizzeria
12.2019 - 11.2021
- Delivered goods and services to customers on time and in excellent condition.
- Selected and organized every item in the order to be delivered.
- Collected payments for goods delivered.
Phone Operator
Planet Pizzeria
01.2019 - 12.2019
- Answered calls in order to get customers' orders.
- Organized orders for pick up and delivery
- Made sure every order had all items before leaving the restaurant
- Solved problems with customers orders
Education
Bachelors - Psychological Sciences
University of Connecticut
Stamford12.2024
Associate of Arts - Liberal Arts And General Studies Transfer
Norwalk Community College
Norwalk, CT12.2022
Skills
- Flexible working hours
- Problem-solving
- Adaptable nature
- Trilingual
- Leadership
- Facility Management
- Team collaboration
- Parent Communication
Languages
Portuguese
Native or Bilingual
English
Full Professional
Spanish
Professional Working
Timeline
Center Director
Mathnasium Learning Center
03.2023 - Current
Lead Instructor
Mathnasium Learning Center
03.2022 - 03.2023
Apple US-Specialist
Apple
11.2021 - 12.2021
Tutor
Norwalk Community College
08.2021 - 12.2022
Driver
Greenwich Pizzeria
12.2019 - 11.2021
Phone Operator
Planet Pizzeria
01.2019 - 12.2019
Bachelors - Psychological Sciences
University of Connecticut
Associate of Arts - Liberal Arts And General Studies Transfer
Norwalk Community College
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