Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nicolas Soria

West Valley City

Summary

Bilingual (Spanish/English) and people-focused professional with experience in customer service, leadership, and youth mentorship. Proven ability to lead group activities, resolve complex issues, and communicate effectively in diverse environments. Recognized for a strong work ethic, empathy, and the ability to create inclusive, positive experiences for clients and team members alike. Adaptable, reliable, and passionate about helping others grow through excellent service and collaboration.

Overview

4
4
years of professional experience
1
1
Certification

Work History

FSY Counselor

FSY Employment
Provo
06.2025 - Current
  • Served as a mentor, leader, and spiritual counselor to youth participants ages 13–18 during week-long FSY sessions.
  • Taught daily devotionals and gospel-centered lessons, guiding meaningful discussions focused on faith, personal growth, and discipleship.
  • Facilitated uplifting activities—including service projects, games, and workshops—designed to strengthen testimonies and build gospel-centered lives.
  • Provided emotional and spiritual support to youth, encouraging them to develop a stronger relationship with Jesus Christ.
  • Promoted a safe, inclusive, and edifying environment, aligned with FSY standards and principles.

Customer Service Representative

Nearsol S.A
Ciudad De Guatemala
01.2024 - 08.2024
  • Resolved customer complaints with empathy, increasing loyalty and repeat business.
  • Managed high-pressure situations, maintaining professionalism while resolving disputes.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Missionary

The Church of Jesus Christ of Latter-Day Saints
San Jose
07.2021 - 07.2023
  • Organized and managed logistics for team-related activities and regional meetings.
  • Set goals, identified challenges, and implemented solutions to achieve objectives.
  • Coordinated and led community service projects, promoting collaboration among diverse groups.
  • Maintained and reported progress to those above me, ensuring alignment with organizational goals.

Education

High School Diploma -

Liceo Guatemala
Guatemala
11.2020

Skills

  • Bilingual in Spanish and English
  • Customer service
  • Front desk operations
  • Administrative support
  • Multitasking and organization
  • Team collaboration
  • Problem solving
  • Time management
  • Youth mentorship

Certification

TOEFL Test, 100/120, 12/23

Languages

  • Spanish, Native
  • English, Bilingual

Timeline

FSY Counselor

FSY Employment
06.2025 - Current

Customer Service Representative

Nearsol S.A
01.2024 - 08.2024

Missionary

The Church of Jesus Christ of Latter-Day Saints
07.2021 - 07.2023

High School Diploma -

Liceo Guatemala

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