Nicolas James Frohnhoefer
Albany
Summary
Proven leader in logistics management, enhancing operational efficiency and ensuring safety compliance across multiple locations. Skilled in data analysis and process optimization, ready to drive impactful results.
Overview
10
10
years of professional experience
Work History
Field Supervisor
TOMRA
Albany
03.2019 - Current
- Supervised field teams across 10+ store fronts to ensure compliance with safety standards and procedures.
- Trained new employees on equipment operation and safety protocols.
- Coordinated daily activities to optimize collection and processing operations.
- Collaborated with management to implement process improvements in field operations.
- Monitored team performance, providing constructive feedback to enhance skills and drive overall team effectiveness.
- Developed reports on operational efficiency and team productivity metrics.
- Ensured adherence to TOMRA's environmental sustainability practices in daily tasks.
- Maintained positive vendor relationships and open lines of communication to enable resource availability.
- Analyzed worker and production challenges, recommending actionable solutions to improve procedures and motivate staff.
- Performed maintenance checks on vehicles used by field personnel.
- Analyzed customer feedback regarding quality of service provided by field personnel.
- Coordinated with vendors, suppliers in order to procure necessary supplies or services required for successful completion of assigned tasks, projects.
- Resolved operational problems by analyzing data; identifying solutions; recommending corrective actions.
- Monitored project progress against established timelines and budgets.
- Responded promptly to inquiries from customers regarding services provided by the company's field operations department.
- Ensured compliance with company policies and procedures as well as applicable laws and regulations.
- Completed project milestones on time by keeping team members on task and operating with efficiency.
- Conferred with management, technical personnel or contractors to resolve problems or coordinate operations.
- Investigated accidents or incidents that occurred in the workplace; documented findings accordingly.
- Developed and implemented safety policies and procedures, ensuring compliance and promoting a safe working environment for all field staff.
- Organized resources including equipment, materials and personnel in support of project objectives.
- Read specifications, blueprints or schematics to determine project requirements or to plan procedures.
- Reviewed reports from subordinate supervisors regarding the status of projects or other matters related to the field operations department.
- Identified cost savings opportunities through process optimization initiatives.
- Enforced compliance with local, state, and federal regulations on all projects.
- Conducted risk assessments, identifying potential project hazards and implementing mitigation measures.
- Prepared and submitted detailed progress reports to senior management.
- Conducted regular site inspections to maintain quality control standards.
- Monitored weather conditions, adjusting work plans as necessary to ensure safety and progress.
- Fostered strong communication between field and office staff, enhancing project coordination and execution.
- Coordinated with HR to address personnel issues, fostering a positive work environment.
- Negotiated with suppliers and contractors, securing favorable terms and quality materials.
Operations Manager
Staples
Albany
09.2016 - 03.2019
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed daily operations to enhance workflow and service delivery.
- Oversaw inventory management to ensure optimal stock levels and product availability.
- Coordinated staff schedules to align productivity with customer demand.
- Facilitated communication between departments to streamline operations and resolve issues.
- Built strong operational teams to meet process and production demands.
Education
Bachelor of Science - Biological Sciences
University At Albany
Albany, NY04-2026
Skills
- Logistics management
- Supply chain management
- Field operations
- Operations planning
- Process optimization
- Safety compliance
- Data analysis
- Team leadership
- Stakeholder relations
- Location auditing
Accomplishments
- Top performer in respective business unit for 3 years in a row 2022-2025 across 12 Quarters regarding revenue growth, EHS compliance, and CSAT
Timeline
Field Supervisor
TOMRA
03.2019 - Current
Operations Manager
Staples
09.2016 - 03.2019
Bachelor of Science - Biological Sciences
University At Albany