Nicolas Wayne Gordon
Pearland,TX
Summary
Professional hospitality worker with strong standards and results driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Overview
5
5
years of professional experience
Work History
Housekeeper
The Colonnades At Reflection Bay
Pearland, TX
04.2026 - Current
- Maintained cleanliness and sanitation standards in resident rooms and common areas.
- Managed inventory of cleaning supplies, ensuring availability for daily operations.
- Collaborated with team members to streamline housekeeping processes and improve efficiency.
- Trained new staff on proper cleaning techniques and safety protocols.
- Monitored and reported maintenance issues to enhance facility upkeep and guest satisfaction.
- Implemented best practices for waste disposal and recycling initiatives within the facility.
- Developed and updated cleaning schedules to optimize workflow and coverage across shifts.
Sales Associate Supervisor
Sportsman's Warehouse
01.2025 - 02.2026
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored new sales associates on product knowledge and customer service techniques.
- Monitored inventory levels, conducting regular stock checks to maintain optimal product availability.
- Implemented visual merchandising strategies to enhance in-store displays and drive customer engagement.
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction and loyalty.
- Coordinated team schedules to ensure adequate staffing during peak sales periods and events.
- Collaborated with management to improve store processes, leading to increased operational efficiency.
- Assisted in the creation of visually appealing product displays that showcased merchandise effectively, driving increased sales interest from customers.
- Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
- Spearheaded special events within the store such as promotional launches or holiday festivities that engaged both employees and clientele alike.
Sales Associate
Harbor Freight Tools USA
02.2024 - 12.2024
- Oversaw daily store operations to drive sales and enhance customer satisfaction.
- Managed cash register operations and ensured accurate financial transactions.
- Coordinated inventory management and merchandising strategies to optimize product availability.
- Championed the Inside Track Club program to foster customer loyalty and retention.
In Shop
Jersey Mike's Subs
10.2022 - 11.2023
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Worked effectively in fast-paced environments.
Jimmy John's Gourmet Sandwiches
02.2021 - 03.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
Education
Information Technology
Northwest Career College
Las Vegas, NV10-2025
Skills
- Sales strategy development
- Brand awareness
- Strong leadership
- Sales processes
- Verbal and written communication
- Goals and performance
- Employee motivation
- Sales operations
- Training and development
- Product knowledge
- Operations
- Teamwork
- Customer service
Timeline
Housekeeper
The Colonnades At Reflection Bay
04.2026 - Current
Sales Associate Supervisor
Sportsman's Warehouse
01.2025 - 02.2026
Sales Associate
Harbor Freight Tools USA
02.2024 - 12.2024
In Shop
Jersey Mike's Subs
10.2022 - 11.2023
Jimmy John's Gourmet Sandwiches
02.2021 - 03.2022
Information Technology
Northwest Career College