Nicole Acosta
PHOENIX,AZ
Summary
Motivated professional experienced in fast-paced environments. Delivered high-quality results through strong work ethic, adaptability, and exceptional interpersonal skills. Thrived under pressure while mastering new skills independently.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Mail Processor
JPMorgan Chase (Contractor With Randstad)
Phoenix, Arizona
10.2023 - Current
- Sorted and organized incoming mail for efficient distribution.
- Trained new staff on operational protocols and safety practices.
- Reported any discrepancies in addressing information to appropriate personnel.
- Collaborated with colleagues to ensure efficient workflow within the department.
- Offered support and advice to newer personnel to improve performance.
Sales Associate
Forever 21
Phoenix, Arizona
04.2021 - 01.2022
- Assisted customers with product selections and provided exceptional service.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer inquiries and resolved issues promptly.
- Trained new associates on store policies and procedures effectively.
- Maintained visual merchandising standards to enhance store presentation.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
South Pointe High School
Phoenix, ArizonaSkills
- Sorting mail
- Quality assurance
- Staff training
- Workflow collaboration
- Attention to detail
- Effective communication
- Customer service
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Mail Processor
JPMorgan Chase (Contractor With Randstad)
10.2023 - Current
Sales Associate
Forever 21
04.2021 - 01.2022
South Pointe High School