Nicole Adams
Woodstock,IL
Summary
Highly motivated Sales Floor Associate with background in retail environments. Possess strong interpersonal skills, ability to multi-task, and keen understanding of customer needs. Enthusiastic Plumbing Assistant known for collaborating with team members and providing great set up and cleanup of job sites. Offering a calm demeanor coupled with demolition experience.
Overview
11
11
years of professional experience
Work History
Plumbing Assistant
Liberty Plumbing Services
Fox River Grove, IL
04.2018 - Current
- Delivered documents, packages, and supplies to designated locations.
- Maintained call logs, records and other documents related to answering service operations.
- Answered incoming calls promptly and courteously.
- Provided accurate information regarding services offered.
- Set up tools and equipment on job sites and kept work areas neat.
Sales Floor Associate
Petco
McHenry, IL
08.2014 - 06.2015
- Implemented effective visual merchandising strategies to maximize sales potential of products on display.
- Processed returns and exchanges quickly and efficiently while ensuring customer satisfaction.
- Operated cash register to process customer purchases accurately and efficiently.
- Greeted customers upon entering store and provided assistance in locating desired items.
- Provided exemplary customer service at all times by being attentive, courteous, and helpful in responding to customer inquiries or requests.
Petco Groomers Assistant
Petco
McHenry, IL
10.2013 - 08.2014
- Kept detailed records of services rendered including notes about any special instructions from customers.
- Ensured proper handling of all animals during grooming sessions according to safety protocols.
- Assisted Groomer in clipping, trimming, and styling pets' coats.
- Monitored pets during the grooming process for signs of stress or discomfort.
- Interacted with clients to discuss their pet's needs and explain the services provided.
- Scheduled appointments for upcoming grooming services.
Education
Associate of Arts - General Studies
McHenry County College
Crystal Lake, IL12-2023
Skills
- Retail merchandising expertise
- Customer Assistance
- Customer Service
- Strong Communication and Interpersonal Skills
- Multitasking
- Organization
- Honest and Dependable
- Self Motivation
- Excellent Written and Verbal Communication
- Documentation skills
- Medical Terminology
- Human anatomy and physiology
- Advanced anatomy knowledge
Accomplishments
- Dean's list for several Semesters through college.
- I was a stay-at-home mom for several years and raised two strong daughters as my greatest accomplishment.
Affiliations
- Gardening
- Organizing an entire household/ Multitasking
- Cooking
Timeline
Plumbing Assistant
Liberty Plumbing Services
04.2018 - Current
Sales Floor Associate
Petco
08.2014 - 06.2015
Petco Groomers Assistant
Petco
10.2013 - 08.2014
Associate of Arts - General Studies
McHenry County College
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