Server / Front of House Professional
Nicole Adler
CSUEB
San Ramon,CA
Summary
Hospitality professional with fine dining experience in fast-paced, high-standard service environments. Known for delivering attentive, refined guest experiences with strong attention to detail, timing, and presentation. Skilled in anticipating guest needs, maintaining poise under pressure, and supporting seamless front-of-house operations.
1
Certification
26
Years of experience
Work History
Full Time Student
2 Years- Bachelor of Fine Arts in Graphic Design (in progress), demonstrating strong discipline, consistency, and ability to perform under deadlines.
- Strengthened communication, multitasking, and attention to detail through rigorous academic projects and collaborative design work.
Crew Member
3 Years- Led the Health & Beauty Aids section, managing ordering, merchandising, and daily organization to keep stock and presentation standards high.
- Communicated effectively with team members and supported store operations to maintain a positive customer experience and efficient workflow.
Food Server
1 Year- Played a key role in opening Delarosa location, supporting front-of-house setup, service flow, and establishing smooth daily operations in a high-volume restaurant environment.
- Trained and supported front-of-house staff while maintaining a full-time server position, delivering consistent, high-standard guest service until restaurant closure due to COVID-19.
Food Server / Shift Manager
3 Years- Designed training manuals, menus, signage, and event collateral to support daily operations and brand consistency.
- Managed accurate order processing, minimizing errors and enhancing dining experience.
- Trained new staff on menu offerings and service protocols to maintain quality standards.
Front of House Manager & Food Server
5 Years- Managed front-of-house operations including scheduling, training, payroll, inventory, and guest service support.
- Coordinated team workflows and balanced administrative responsibilities with hands-on service in a fast-paced hospitality environment.
- Implemented training programs for new staff, enhancing service quality and operational efficiency.
Food Server / Top 10 Trainer
5 Years- Supported event branding and guest-facing materials for private events and restaurant functions.
- Delivered polished client experiences through clear communication, organization, and attention to detail while assisting with service execution.
Food Server / Trainer
6 Years- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and quality.
- Trained new team members on menu knowledge and service protocols.
Education
Bachelor of Science - General Education
Bachelor of Fine Arts - Graphic Design
GPA: 3.85
Skills
Fine Dining Guest Service
Table Service & Course Timing
High-Volume Restaurant Experience
Food & Beverage Knowledge
POS Systems & Order Accuracy
Guest Relations & Hospitality Etiquette
Communication & Teamwork
Multitasking in Fast-Paced Environments
Problem-Solving Under Pressure
Attention to Detail & Presentation
Certification
California Food Handlers Course
Certificate of Training
California Sexual Harassment Prevention Training
Certificate of Completion
Timeline
Full Time Student
CSUEB
01.2024 - 01.2026
Crew Member
Trader Joe’s
01.2020 - 01.2023
Food Server
Delarosa
01.2019 - 01.2020
Food Server / Shift Manager
Danville Harvest
01.2016 - 01.2019
Front of House Manager & Food Server
Esin Restaurant
01.2011 - 01.2016
Food Server / Top 10 Trainer
Hillstone Restaurant
01.2006 - 01.2011
Food Server / Trainer
Betelnut
01.2000 - 01.2006
California State University, East Bay
Bachelor of Fine Arts from Graphic Design
Diablo Valley College
Bachelor of Science from General Education