Hi, I’m
Nicole Aiello
Marcy,NY
Summary
Dynamic and detail-oriented Leading Wire Technician at Caldwell Bennett Incorporated, recognized for enhancing customer satisfaction through exceptional troubleshooting and wire splicing skills. Proven ability to streamline processes and foster teamwork, contributing to improved productivity and efficiency in complex wiring projects. Committed to continuous improvement and professional development in the electrical field.
Knowledgeable Technician with background in wire installation and troubleshooting. Proven ability to maintain and repair complex wiring systems, ensuring safety and efficiency. Demonstrated technical prowess and problem-solving skills.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
16
years of professional experience
1
Certification
Work History
Caldwell Bennett Incorporated
Leading Wire Technician
08.2017 - Current
Job overview
- Reduced service downtime by promptly addressing and resolving wire connectivity problems.
- Collaborated with fellow technicians to complete complex wiring projects within tight deadlines.
- Exceeded team productivity goals through diligent work ethic and strong attention to detail during installation procedures.
- Maintained up-to-date knowledge of industry advancements, incorporating new techniques into daily tasks when applicable.
- Improved customer satisfaction by efficiently troubleshooting and repairing wire-related issues.
- Provided exceptional customer service by patiently explaining technical concepts and addressing client concerns in a timely manner.
- Contributed to a positive work environment through professional communication skills, active listening, and effective problem-solving abilities when faced with challenges or conflicts among team members.
- Continuously sought opportunities for process improvement, implementing new techniques or technologies to enhance overall efficiency and productivity in the field.
- Streamlined work processes by consistently organizing tools, equipment, and materials for easy access during projects.
- Trained New Hires on production processes and efficiency in time management and quality
- Inspected production products for quality and workmanship
- Trouble shooting problems in the manufacturing process
- Evaluating production processes for improvement and time savings
- Soldering wire onto connectors, crimping and striping wire,
- Building audio, video, power, and snake cables
Saint Paul's Daycare
Preschool Teacher's Assistant
12.2015 - 08.2017
Job overview
- Supervised children during in-classroom activities and on playground.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Engaged and entertained children through recreational and educational activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Communicated with parents to inform about child's progress and classroom behavior.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
The Kenistons
At Home Caregiver
07.2015 - 06.2016
Job overview
- Promoted continuity of care by routinely communicating with healthcare providers and family members to share updates on the client''s condition and progress.
- Conducted ongoing assessments of clients'' needs, adjusting care plans as necessary to maintain a high level of personalized support.
- Enhanced client well-being by providing compassionate and attentive care, addressing individual needs and preferences.
- Facilitated social engagement by encouraging participation in hobbies, recreational activities, and community events to boost mental wellbeing.
- Assisted clients with daily living activities such as bathing, dressing, toileting, and transferring for improved comfort and independence.
- Educated family members on best practices for supporting their loved ones'' ongoing needs at home after transitioning from caregiver services.
- Strengthened client-coping abilities through emotional support during challenging life transitions or chronic illness periods.
Lutheran Rehabillitation Center
Certified Nursing Assistant
05.2014 - 07.2015
Job overview
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, and blood pressure.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Marquee Cinemas
Associate
10.2012 - 03.2013
Job overview
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
JCPenney
Shoe Sales Associate
06.2011 - 09.2012
Job overview
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Developed rapport with repeat customers, remembering names and preferences to provide tailored shopping experiences each visit.
- Improved overall store appearance through diligent upkeep of shelves, display tables, and fitting areas during shifts.
- Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
- Handled cash register transactions efficiently, ensuring accurate payment processing while maintaining a friendly demeanor towards customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Advanced Medical Billing
Office Assistant
05.2009 - 09.2009
Job overview
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
Education
Mohawk Valley Community CollegeUtica, NY
No Degree from Nursing
Holland Patent HighschoolHolland Patent, NY
High School Diploma
06-2011
Skills
- Power tool operation
- Hand tool proficiency
- Wire splicing
- Network configuration
- Soldering
- Equipment troubleshooting
- Signal testing
- Electrical product assembly
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Languages
English
Native or Bilingual
American Sign Language
Limited Working
Timeline
Leading Wire Technician
Caldwell Bennett Incorporated
08.2017 - Current
Preschool Teacher's Assistant
Saint Paul's Daycare
12.2015 - 08.2017
At Home Caregiver
The Kenistons
07.2015 - 06.2016
Certified Nursing Assistant
Lutheran Rehabillitation Center
05.2014 - 07.2015
Associate
Marquee Cinemas
10.2012 - 03.2013
Shoe Sales Associate
JCPenney
06.2011 - 09.2012
Office Assistant
Advanced Medical Billing
05.2009 - 09.2009
Mohawk Valley Community College
No Degree from Nursing
Holland Patent Highschool
High School Diploma
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