Summary
Overview
Work History
Education
Skills
Leadership and Activities
Timeline
Generic

Connor S. Zabko

Marcy,NY

Summary

Team lead in customer service with 4 years experience, skilled in efficient communication, task delegation, as well as conflict resolution. Experience within the clinical laboratory, providing skills such as clinical organization, attention to detail, and professionalism. With these skills, I am eager to facilitate growth and efficiency within the laboratory.

Overview

5
5
years of professional experience

Work History

Team Lead

Panera Bread
02.2021 - Current
  • Ensure a positive, clean, and safe work environment for all employees and guests.
  • Reliable when General Manager or Store Manager is absent for customer and employee assistance.
  • Task delegation includes scheduling breaks, assigning cleaning responsibilities, and equipment organization every shift.

Laboratory Assistant

Ellis Hospital
01.2025 - 04.2025
  • Assist evening medical laboratory technicians with receiving samples in Chemistry, Hematology, and Blood Gas
  • Receive and accession specimens into Laboratory Information System, ensuring samples were properly labeled and collected
  • Responsible for troubleshooting errors on Chemistry analyzers, aliquoting specimens for proper testing, and receiving phone calls.
  • Aid in proper record-keeping and proper storage of specimens within laboratory's Laboratory Information System



Education

High School -

Whitesboro High School
Marcy, NY
06.2022

B.S. - Clinical Laboratory Sciences, Candidate

Albany College of Pharmacy And Health Sciences
Albany, NY
05.2026

Skills

  • Attention to detail
  • Conflict resolution
  • Task delegation
  • Quality control

Leadership and Activities

  • Health Occupations for Students of America (HOSA) Co-President November 2023-May 2025

This organization provides prospective medical professions students with opportunities to build prestige and skills needed to enter health care through competitive events and workshops. Position included delegating tasks to officers to ensure our organization remained relevant and effective, guiding officer meetings, and conducting events to gain members and spread 


  • ACPHS Student Ambassador February 2023-May 2025

Program involves providing guidance, tours, and advice to prospective and accepted students & families. Involves participating in accepted students’ days and open house events, with events that created a welcoming environment for incoming students. 


  • Medical Laboratory Sciences Club Social Chair April 2023-Present

Management of all social media announcements and posts for club meetings/events. Present at all club events and meetings to ensure relevance and appeal to members. 

Timeline

Laboratory Assistant

Ellis Hospital
01.2025 - 04.2025

Team Lead

Panera Bread
02.2021 - Current

High School -

Whitesboro High School

B.S. - Clinical Laboratory Sciences, Candidate

Albany College of Pharmacy And Health Sciences
Connor S. Zabko