Nicole Alejo
Conroe,Texas
Overview
6
6
years of professional experience
Work History
Correctional Officer
GEO Joe Corley Processing Center
03.2020 - Current
- Assist in intake and release of inmates.
- Complete intake paperwork, fingerprints, and searches.
- Improve communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Prepare, process and maintain forms, reports, logs, records, and activity journals.
Assistant Manager
Wild Ginger Hibachi and Sushi Bar
10.2019 - 12.2019
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Established team priorities, maintained schedules and monitored performance.
Waitress
Wild Ginger Hibachi and Sushi Bar
06.2018 - 10.2019
- Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
- Consistently exceeded management''s performance expectations while adhering to company policies and procedures.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Education
Bachelor of Business Administration in Accounting -
University of Houston-Downtown, Marilyn Davies College of Business
Houston, Texas12.2024
Associate of Arts -
Lone Star College-Montgomery
Conroe, Texas06.2022
Skills
- Strong written and verbal communication
- Detail-oriented
- Team Collaboration
- Interpersonal
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
Honors And Awards
- Honors Society, Dec. 2022 - Present
- President's List, Spring 2020
Timeline
Correctional Officer
GEO Joe Corley Processing Center
03.2020 - Current
Assistant Manager
Wild Ginger Hibachi and Sushi Bar
10.2019 - 12.2019
Waitress
Wild Ginger Hibachi and Sushi Bar
06.2018 - 10.2019
Bachelor of Business Administration in Accounting -
University of Houston-Downtown, Marilyn Davies College of Business
Associate of Arts -
Lone Star College-Montgomery