Nicole Alldredge
New York,NY
Summary
Legal operations and intake professional with experience supporting high-impact plaintiffs’ litigation, criminal defense, and client-facing legal services. Brings a proven ability to manage sensitive client communications, coordinate complex litigation workflows, and support legal teams in fast-paced, mission-driven environments.
Overview
5
5
years of professional experience
Work History
Operations Assistant
Edelson PC
03.2023 - Current
- Supported daily operations at a fast-paced national plaintiffs’ firm, enabling attorneys and legal staff to meet litigation deadlines
- Assisted attorneys with drafting and preparing simple litigation documents and correspondence under supervision
- Supported client intake and early case development by gathering preliminary information and routing matters appropriately
- Served as a primary point of contact for building management, visitors, and vendors, exercising sound judgment and professionalism
- Maintained confidential client and case records with accuracy and discretion
- Developed and implemented an operational training guide for new hires and internal staff, improving onboarding and workflow consistency
- Collaborated with attorneys, paralegals, and operations leadership to streamline workflows and strengthen internal communication
Client Intake Specialist
The Nieves Law Firm, APC
Oakland, California
11.2021 - 03.2023
- Served as the primary point of contact for prospective clients, conducting intake consultations to assess legal needs and eligibility for representation
- Explained the legal process, procedural posture, and next steps in clear, accessible terms to help clients understand their situation
- Guided clients through onboarding and prepared engagement documentation for attorney review, in compliance with ethical requirements
- Built and maintained a referral network of community and professional contacts to support access to legal services
- Maintained accurate, confidential intake and case-tracking records
- Operated in strict compliance with ethical rules governing legal practice, refraining from providing legal advice
Behavior Technician
Centria Autism Services
San Francisco, California
07.2021 - 11.2021
- Provided Applied Behavior Analysis (ABA) therapy to children with autism or on the autism spectrum, adapting interventions to individual needs
- Maintained composure in crisis situations, utilizing de-escalation and redirection techniques
- Accurately documented client progress, incidents, and session notes in compliance with organizational standards
Education
Bachelor of Arts - Psychology
University of San Francisco
San Francisco, CA07-2021
Skills
Client intake & screening
Trauma‑informed communication
Litigation support & case management
Operations & workflow coordination
Confidential records & data management
Cross‑functional collaboration
Legal research & document preparation
Professional Social Links
www.linkedin.com/in/nicole-alldredge
Languages
Chinese (Mandarin)
Limited
Timeline
Operations Assistant
Edelson PC
03.2023 - Current
Client Intake Specialist
The Nieves Law Firm, APC
11.2021 - 03.2023
Behavior Technician
Centria Autism Services
07.2021 - 11.2021
Bachelor of Arts - Psychology
University of San Francisco