Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Nicole Amos

RCM Healthcare Services
Baltimore,MD
1
Certification
2
years of professional experience

Early-career behavioral support professional with experience in schools, residential settings, and direct support services. Strong skills in teamwork, problem-solving, and behavior data collection. Known for reinforcing positive routines, supporting individualized plans, and helping maintain safe, supportive environments.

Work History

Awake Overnight/Behavior Support Specialist

9 Months
Renaissance Behavioral Health | 01.2026 - Current
  • Implemented behavior support plans, reinforcing positive interventions and consistent daily routines.
  • Documented client behaviors, progress notes, and incident reports with accuracy and timeliness.
  • Supported crisis de-escalation using trauma-informed strategies and approved response techniques.
  • Applied de-escalation techniques during crises to maintain safe, supportive environments.

Therapeutic Behavioral Aide

1 Year 6 Months
RCM Healthcare Services | 04.2025 - Current
  • Supported students with behavioral interventions aligned to individualized behavior plans.
  • Collected accurate behavior data and documented incidents for review.
  • Reinforced positive behavior through consistent redirection and structured classroom support.
  • Assisted teachers with maintaining safe, orderly learning environments.

Direct Support Professional

The Arc Of Baltimore | 04.2024 - 04.2024
  • Provide guidance and support of their choosing.
  • Achievement of their goals based on their person - centered plan.
  • Provide behavioral support and medication administration if appropriate, per the supported person plan.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.

Education

GED

Keystone Job Corp | Drums, PA

Skills

Behavioral Support Techniques
Data analysis
Mental health awareness
Crisis Intervention Strategies
Collaborative problem-solving
Teamwork and collaboration
Problem-solving
Behavioral assessment
Crisis intervention
Client-Centered Approach
Crisis intervention

Certification

  • Paraprofessional Certification
  • Certified Medication Technician
  • American Heart Association CPR/AED
  • CPI Certification

Timeline

Awake Overnight/Behavior Support Specialist

Renaissance Behavioral Health
01.2026 - CurrentRead More

Therapeutic Behavioral Aide

RCM Healthcare Services
04.2025 - CurrentRead More

Direct Support Professional

The Arc Of Baltimore
04.2024 - 04.2024Read More

Keystone Job Corp

GED
Read More
Nicole Amos