Nicole Aragon
Albuquerque
Summary
Empathetic healthcare professional with over 20 years of experience in direct patient care. Proficient in vital signs monitoring, patient assessments, and infection control. Eager to leverage strong communication skills to foster effective patient-provider relationships and enhance care delivery.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Patient Care Tech
UNMH Float Pool
Albuquerque, NM
01.2012 - Current
- Provided direct patient care, ensuring comfort and safety during treatment procedures.
- Assisted nursing staff with patient assessments and daily living activities to enhance care delivery.
- Monitored vital signs, documenting changes to inform medical staff of patient status.
- Implemented infection control protocols, maintaining a clean and safe environment for patients and staff.
- Advocated for patients' needs, fostering effective communication between them and healthcare providers.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Medical Receptionist
UNMH Woman's Imaging
Albuquerque, NM
01.2017 - 01.2018
- Managed patient scheduling, ensuring efficient appointment flow and minimal wait times.
- Coordinated with medical staff to gather and relay patient information accurately.
- Processed insurance verification, improving claim approval rates through attention to detail.
- Maintained electronic health records, enhancing data accuracy and accessibility for clinical teams.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
Patient Care Tech
UNMH 7-South
Albuquerque, NM
05.2013 - 02.2015
- Trained new employees on best practices for patient interaction and care procedures.
- Assisted nursing staff with patient assessments and daily living activities to enhance care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Streamlined workflow processes by identifying areas for improvement in patient handling procedures.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
CNA
Life Care Center of Longmont
Longmont, CO
10.2009 - 06.2011
- Provided compassionate care and assistance to residents with daily living activities.
- Monitored vital signs and reported changes in patient conditions to nursing staff.
- Assisted in implementing individualized care plans for diverse resident needs.
- Trained and mentored new CNAs on best practices and facility protocols.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Patient Care Tech
UNMH 7-South
Albuquerque, NM
02.2006 - 09.2008
- Provided direct patient care, ensuring comfort and safety in diverse settings.
- Assisted nursing staff with vital sign monitoring and daily living activities.
- Maintained accurate patient records and documentation for efficient care coordination.
- Trained new staff on procedures, enhancing team performance and knowledge sharing.
- Admitted and Discharged patients
- Answered phones
- Conducted EKG tests, ensuring high-quality patient data capture and analysis.
- CPR
- BLS
Education
Medical Assitant -
Apollo College
Albuquerque, NM05-2006
High School Diploma -
Albuquerque High
Albuquerque, NM05-2004
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Basic life support
- Blood glucose testing
- HIPAA compliance
- Electrocardiogram interpretation
- Holter monitoring
- Certified in CPR/AED
- Patient communication
- Patient scheduling
- Medical terminology knowledge
- Customer service
Certification
- CNA - Certified Nursing Assistant
- Medical Assistant
- BLS
- CPR
Timeline
Medical Receptionist
UNMH Woman's Imaging
01.2017 - 01.2018
Patient Care Tech
UNMH 7-South
05.2013 - 02.2015
Patient Care Tech
UNMH Float Pool
01.2012 - Current
CNA
Life Care Center of Longmont
10.2009 - 06.2011
Patient Care Tech
UNMH 7-South
02.2006 - 09.2008
Medical Assitant -
Apollo College
High School Diploma -
Albuquerque High