Nicole Armbrust
Cheyenne,WY
Summary
Dedicated administrative professional with a proven track record of success in fast-paced office settings. Hardworking team player adept at completing various clerical tasks and providing comprehensive customer and staff support. Detail-oriented with experience in customer service, data entry, and office management. Known for responsibility, punctuality, and high productivity, even when working with minimal supervision.
Overview
14
14
years of professional experience
Work History
Administrative Assistant & Child Nutrition Special
Brighton Training Group
07.2022 - Current
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Grants/Contracts Specialist & Training Coordinator
Wyoming Department of Education
04.2020 - 07.2022
- Maintained open lines of communication with stakeholders throughout the contracting process to ensure transparency and alignment on expectations.
- Stored and filed contract documents in orderly, organized systems.
- Tracked contract milestones and updated stakeholders to facilitate project progress.
- Facilitated communication between involved parties to enable timely contract sign-off.
- Maintained accurate records of child nutrition program participation in training events, tracking progress towards program training requirements.
- Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
- Developed engaging instructional materials, including presentations, handouts, and interactive activities.
Administrative Assistant
Wyoming Department of Education
12.2016 - 04.2022
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Maintained inventory of office supplies and placed orders.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Improved document processing speed by introducing automated templates for routine correspondence.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Administrative Assistant
McGee, Hearne & Paiz, LLP
05.2011 - 12.2016
- Managed sensitive information diligently safeguarding personal data and ensuring adherence to privacy policies.
- Maintained accurate employee records, ensuring compliance with federal and state regulations regarding personnel files.
- Provided exceptional customer service to both internal and external stakeholders, addressing inquiries and concerns promptly.
- Streamlined HR processes by implementing new administrative systems and tools, resulting in improved efficiency.
- Enhanced employee onboarding experience by developing comprehensive orientation programs and materials.
- Assisted in benefits administration, ensuring accurate enrollment and timely communication of changes to employees.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Supported benefits administration, ensuring accurate enrollment and processing of claims for all employees.
- Served as a reliable point of contact for employee inquiries on various topics including benefits, leave policies, and workplace issues.
- Managed employee exit paperwork.
- Organized new employee orientation schedules for new hires.
- Created and completed personnel action forms for hires and terminations.
- Streamlined HR operations by effectively managing personnel records and maintaining confidentiality.
- Used ticketing systems to manage and process support actions and requests.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
Education
Associate of Science - Business And Finance
Laramie County Community College
Cheyenne, WY05-2020
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Time management
- Computer proficiency
- Customer and client relations
- Critical thinking
- Data management
- Prioritization
- Tech-Savvy
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Flexible work hoursCompany CultureWork-life balanceWork from home optionPaid time offLanguages
English
Full Professional
Timeline
Administrative Assistant & Child Nutrition Special
Brighton Training Group
07.2022 - Current
Grants/Contracts Specialist & Training Coordinator
Wyoming Department of Education
04.2020 - 07.2022
Administrative Assistant
Wyoming Department of Education
12.2016 - 04.2022
Administrative Assistant
McGee, Hearne & Paiz, LLP
05.2011 - 12.2016
Associate of Science - Business And Finance
Laramie County Community College
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