Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Nicole Arsenault

Atlanta,GA

Summary

Atlanta-based Life and Accident & Sickness resident agent with 1 year of experience beginning at a Globe Life subsidiary. Passionate about helping families and thrives in a fast-pace sales environment with an enthusiasm to expand knowledge. Specializes in file organization and maintaining individual records for every client.

Overview

8
8
years of professional experience

Work History

Life and Accident & Sickness Resident Agent

WFG, World Financial Group
11.2023 - Current
  • Prepared reports, kept investigation records, and maintained all case-related paperwork.
  • Offered operational and administrative oversight to team of special agents.
  • Coordinated with other agencies during multi-jurisdictional investigations.
  • Organized agents' activities to protect people and property.

Life Insurance Agent

Globe Life
01.2023 - 05.2023
  • Maintained high standards of customer service by building relationships with clients.
  • Analyzed customers' financial situations to recommend appropriate life insurance policies.
  • Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.

Sales Associate

Dollar General
01.2023 - 05.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Job Coach

Community Resources For Justice
06.2021 - 09.2022
  • Provided ongoing guidance and support to clients throughout job search and onboarding process.
  • Developed and maintained relationships with community resources to support job coaching.
  • Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
  • Collaborated with local employers to identify job opportunities for clients.

Deli Clerk/Cashier Assistant

Vincent's Country Store
02.2021 - 04.2021
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.

Personal Care Attendant

Stavros Center For Independent Living
10.2020 - 08.2022
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.

Freelance Photographer and Video Editor

Self-employed
09.2016 - 04.2020
  • Digitally edited photos to enhance appearance.
  • Took photos from different angles and perspectives to capture perfect images.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Photographed high-quality images for various print and digital projects.

Farmyard Assistant

Charmingfare Farm
08.2015 - 11.2015
  • Greeted guests in with friendliness and professionalism.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.

Education

Resident Agent License - Insurance

Kaplan Financial Education
Remote
11.2023

Dog Groomer's License - Animal Grooming

Gail Fisher's Grooming Academy
Manchester, NH
10.2019

High School Diploma -

Abekah Academy
Leominster, MA
06.2017

Skills

  • Account Management
  • Email Marketing
  • Referral Management
  • Client Relationship Management
  • Policy Management
  • Marketing Initiatives
  • Appointment Scheduling
  • Needs assessment
  • Financial planning
  • Risk assessment
  • Marketing strategies
  • Networking abilities
  • Organizational skills
  • Sales expertise
  • Excellent communication
  • Multitasking capabilities
  • Customer service orientation
  • Inventory Control
  • Payment Processing
  • Product Sales
  • Cash Handling
  • Stocking and Receiving
  • Exceptional Customer Service
  • Policy and Procedure Adherence
  • Sales Expertise

Accomplishments

Ranked among 12 top national IEA riders for 2012 with 14 years of equestrian experience and barn management.

Timeline

Life and Accident & Sickness Resident Agent

WFG, World Financial Group
11.2023 - Current

Life Insurance Agent

Globe Life
01.2023 - 05.2023

Sales Associate

Dollar General
01.2023 - 05.2023

Job Coach

Community Resources For Justice
06.2021 - 09.2022

Deli Clerk/Cashier Assistant

Vincent's Country Store
02.2021 - 04.2021

Personal Care Attendant

Stavros Center For Independent Living
10.2020 - 08.2022

Freelance Photographer and Video Editor

Self-employed
09.2016 - 04.2020

Farmyard Assistant

Charmingfare Farm
08.2015 - 11.2015

Resident Agent License - Insurance

Kaplan Financial Education

Dog Groomer's License - Animal Grooming

Gail Fisher's Grooming Academy

High School Diploma -

Abekah Academy
Nicole Arsenault