Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nicole Badillo

New Rochelle,New York

Summary

Resourceful and dedicated College student with an outstanding demonstrated commitment to providing exceptional customer service. A strong leader who works well under pressure, and exudes positivity.Bilingual, hardworking, and ready to join my next team. Reliable Crew Member Team Leader known for high productivity and efficient task completion. Specialized in team coordination, workflow optimization, and conflict resolution. Excel at communication, leadership, and adaptability to ensure smooth operations and positive work environments.

Overview

5
5
years of professional experience

Work History

Crew Member Team Leader

Trader Joe's
Larchmont, NY
05.2022 - Current
  • Trained new employees on company policies, procedures, and safety protocols.
  • Delivered exceptional customer service by ensuring a Trader Joes WOW experience was experienced throughout the store
  • Demonstrated ability to make independent decisions aligned with Trader Joe's values
  • Implemented strategies for 2 sections, resulting in improved quarterly profits through accurate sales predictions.
  • Successfully wrote orders for perishable sales
  • Received additional salary increments based on dedication and strong work ethic
  • Achieved four consecutive positive bi-yearly reviews
  • Took over the ordering and merchandising of difficult sections and kept track of trends within the store as well as social media interest to increase sales of those sections between 12 and 25% year-over-year

Crew Member/Cook/Cashier

The Bagel Emporium of Port Chester
Port Chester, NY
03.2021 - 10.2021
  • Worked to ensure a positive and hassle-free customer experience.
  • Took on extra shifts based on the needs of the store.
  • Handled food with sanitation and safety in mind.
  • Prepared food carefully in response to customer requests or allergies.
  • Brought forth excellent customer service skills and a commitment to customer satisfaction.

Assistant Manager in Training

Real Property Management
New Rochelle, New York
10.2019 - 02.2020
  • Organized and filed loose-leaf paperwork and documentation.
  • Entered, organized and secured digital data for cases and billing records.
  • Reviewed files to check for complete and accurate information.
  • Updated, filed and retrieved files and documents for Real property.

Education

Associate of Applied Science - Clinical Child Psychology

Westchester Community College
Valhalla, NY
06-2025

High School Diploma -

New Rochelle High School
New Rochelle, NY
06.2023

Skills

  • Reliable and Responsible
  • Cash Handling
  • Cash Register Operations
  • Collaboration and Teamwork
  • Multitasking and Prioritization
  • Detail-Oriented
  • Performance Improvement
  • Reliable Team Worker
  • Handling Complaints
  • Customer Service
  • Adaptability and Flexibility
  • Dependable and Cooperative
  • Conversant in [Spanish]
  • Sales and Marketing
  • Employee Training
  • Active Listening
  • Time Management
  • Multitasking
  • Problem-solving aptitude

Languages

Spanish
Native/ Bilingual

Timeline

Crew Member Team Leader

Trader Joe's
05.2022 - Current

Crew Member/Cook/Cashier

The Bagel Emporium of Port Chester
03.2021 - 10.2021

Assistant Manager in Training

Real Property Management
10.2019 - 02.2020

Associate of Applied Science - Clinical Child Psychology

Westchester Community College

High School Diploma -

New Rochelle High School
Nicole Badillo