Nicole Badowski

• Property Management: Managed daily operations for nearly 400,000 RSF of commercial buildings.
• Maintenance Coordination: Handled maintenance requests from tenants, working closely with vendors to schedule and oversee repairs and routine upkeep.
• Process Improvement: Analyzed existing business processes to identify inefficiencies and recommended actionable improvements.
• Performance Reporting: Designed reports to monitor key metrics like cost savings, operational efficiency, and throughput.
• Contract Negotiation: Reviewed and negotiated vendor contracts to ensure compliance and secure favorable terms.
• Financial Assistance: Prepared monthly and annual financial reports, including detailed credit card reconciliations, CAM reconciliations, and budget forecasting.
• Administrative Support: Tracked office inventory, answered emails and calls, managed scheduling and calendar coordination, and prepared meeting agendas.
• IT Support: Served as the office's primary IT resource, resolving technical issues and implementing cybersecurity strategies to protect sensitive data and systems.

Systems & Tools: Buildr, ClickUp, G-Suite, Microsoft Excel, Procore, QuickBooks Online

• Full-Cycle Recruitment: Managed end-to-end recruitment from job posting to candidate placement.
• Job Posting Optimization: Crafted and fine-tuned job descriptions using industry-specific language to attract highly qualified candidates.
• Talent Database Management: Built and maintained an extensive talent database to track candidates and active job openings.

Systems & Tools: Career Builder, Ceipal, Dice, Indeed, LinkedIn Recruiter, Microsoft Excel, Microsoft Teams, Monster, Microsoft Outlook, TechFetch

• Schedule Management: Managed and optimized scheduling systems, using event scheduling software and application tools to improve class and student placements.
• Data Integrity & Analysis: Ran queries and performed data integrity analysis and cleanup to ensure accurate and reliable scheduling information.
• System Maintenance: Coordinated end-user quarterly testing and maintenance cycles to support system functionality and updates of scheduling software.
• Scheduling Solutions: Collaborated with department leaders to address complex room scheduling needs for classes and events, ensuring efficient space utilization.
• Administrative Support: Managed a high volume of calls and emails, organized and maintained thousands of files, and prepared meeting agendas.

Systems & Tools: Coursedog, EMS, Enterprise Reporting Systems, Microsoft Excel, Microsoft Teams, Microsoft Outlook, PeopleSoft, SharePoint, 25Live

Customer Service: Provided attentive and personalized service to ensure a memorable dining experience for each guest.
Food Presentation & Compliance: Ensured that dishes were presented according to the restaurant's standards. Followed strict food handling guidelines and restaurant protocols.
Satisfaction & Revenue: Consistently achieved top guest satisfaction ratings and increased average check amounts through attentive service and upselling techniques.
POS Operations: Operated the POS system to accurately input orders, process payments, and manage billing.

• Marketing Research: Developed and executed an extensive marketing research plan, tailored to meet client needs and objectives.
• Survey Development: Created and administered an online survey using Qualitrics to gather data and insights for the research project.
• Data Analysis & Reporting: Analyzed survey results and compiled findings into a final report, providing actionable recommendations for the client.
• Presentation Skills: Presented research findings and recommendations to the client through both oral presentations and written reports.

Systems & Tools: Microsoft PowerPoint, Microsoft Word, Qualtrics

• Digital Marketing: Assisted in creating and managing digital marketing campaigns to attract prospective tenants and improve property visibility.
• Leasing Operations: Handled leasing processes and residence life programs, converting resident applications into lease documents valued at approximately $700,000 USD.
• Tenant Relations: Addressed the needs of approximately 800 tenants annually.
• Traffic & Marketing Management: Monitored and managed inbound traffic, prospect follow-ups, marketing response rates, and leasing statistics using a proprietary CRM system.
• Property Tours: Conducted thorough tours of property units and common areas for prospective residents, showcasing the features and benefits of the property.

Systems & Tools: ADP Workforce Now, LAMS, Microsoft Excel, Microsoft Outlook

Customer Service: Created a warm and invited atmosphere for all guests, gathered their information, and organized seating arrangements to align with server rotation.
Food Preparation & Compliance: Ensured proper presentation and preparation of food products and beverages.
POS Operations: Operated POS terminals to input orders, split bills and calculate totals.