Nicole Baker
Otisville,MI
Summary
Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Housekeeper
Merry Maids
Davison, MI
07.2023 - Current
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Caregiver Charter Senior Living
Med Tech
Davison, MI
01.2023 - Current
- Assisted with personal care such as bathing, dressing, grooming, toileting
- Administered medications/ following unique care plan for each resident
- Reminded residents of appointments/ family visitations
- Assisted with mobility throughout the day
- Provided emotional support and kept residents occupied and supported
Phlebotomist
CSL Plasma
Flint, MI
08.2021 - 10.2022
- Conducted venipuncture and other CT procedures.
- Monitored patients for reactions and verified sample quality.
- Used personal protective equipment correctly to protect coworkers and patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Resident Aide/Caregiver
The Pines of Burton Memory Care
Burton, MI
12.2020 - 01.2021
- Assisted with personal care such as bathing, dressing, grooming, toileting
- Administered medications/ following unique care plan for each resident
- Reminded residents of appointments/ family visitations
- Assisted with mobility throughout the day
- Provided emotional support and kept residents occupied and supported
Nanny/child Care Provider
Kiarra
Saginaw, MI
01.2019 - 01.2020
- Regulated children's schedules to balance rest, learning and play
- Maintained child-friendly environment with engaging activities, safe spaces and access to educational materials and games
- Promoted good behaviors by using positive reinforcement methods
- Cleaned and tidied house, including doing laundry, sweeping and mopping floors and dusting
- Affectionately cared for one child, age 6 for one year
- Monitored playtime to prevent overuse of technology, television or other detrimental influences
- Prepared healthy and well balanced meals and snacks for children.
Cashier/pro Shop Attendant/cook
Willow Springs Golf & Country Club
Vassar, MI
05.2018 - 08.2018
- Delivered high level of customer service through prompt issue resolution and dynamic attention to detail
- Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies
- Collected fees from customers for golf services and merchandise
- Monitored facility to verify visitors and personnel adherence to rules and safety procedures to protect customers and reduce liability risks
- Collaborated with peers to deliver consistent service and promote customer retention
- Provided assistance by directing patrons to various parts of facility, specific events and landmarks.
Cashier/phone Operator
Cardinal Country Pizza
Millington, MI
12.2016 - 08.2017
- Monitored and counted food stock and supplies to reorder on time
- Kept customer and food preparation areas clean and well-organized for maximum efficiency
- Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards
- Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs
- Reviewed contents on food trays to check receiving complete order
- Took orders, prepared foods and processed payments in full-service restaurant
- Verified orders and bagged items for easy transport
- Worked with food service team members to handle every customer need and build brand loyalty
- Resolved customer concerns and relayed relevant information to supervisor.
Education
Esthetics
Charles Stewart Mott Community College
Flint, MICurrent
Some College (No Degree) - Nursing
Saginaw Valley State University
Saginaw, MI01-2020
Skills
- POS systems
- Customer assistance
- Memory Care
- Medication Administration
- Senior Care
- Childcare
- Venipuncture
- Cleaning And Sanitizing
Certification
- Licensed Esthetician (License NO. 2705243112)
- Certificate of Accomplishment Resurfacing Peels
- Certificate of Accomplishment Lash/Brow Tint, Lash Lift and Brow Lamination
- Certificate of Accomplishment Classic Lash Course (Lash Affair)
- Brand Certificate for Bioelements Professional Skin Care
Accomplishments
- Dean's Honor Roll, 4.0 Fall Semester 2023
References
References available upon request.
Timeline
Housekeeper
Merry Maids
07.2023 - Current
Caregiver Charter Senior Living
Med Tech
01.2023 - Current
Phlebotomist
CSL Plasma
08.2021 - 10.2022
Resident Aide/Caregiver
The Pines of Burton Memory Care
12.2020 - 01.2021
Nanny/child Care Provider
Kiarra
01.2019 - 01.2020
Cashier/pro Shop Attendant/cook
Willow Springs Golf & Country Club
05.2018 - 08.2018
Cashier/phone Operator
Cardinal Country Pizza
12.2016 - 08.2017
Esthetics
Charles Stewart Mott Community College
Some College (No Degree) - Nursing
Saginaw Valley State University
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