Nicole Barnes

Plans, develops, and executes training programs for new and existing employees.

• Performs training for newly hired phlebotomy employees.
• Provides re-training on company topics such as policies, procedures, and programs as needs dictate.
• Conducts group and individualized training for the purposes of work performance enhancement and general education.
• Serves as a procedural and compliance resource for employees in the assigned area.
• Travel to various locations to assist in training as needed.
• Train new hires on drug screens, paternity, and fingerprints.
• Develop and implement appropriate resources and programs to accomplish training objectives. Evaluate and update existing training materials and plans.
• Observations among employees, and escalation.

• Travel to various locations in the Northwest Suburbs and Chicago areas. Give assistance to the Supervisor with any task at hand.
• Communicate with Sales Reps via email and phone regarding concerns, issues, and problems at any location.
• Train over 50 new employees, creating SOPs for different accounts.
• Set up new locations and assist with the closing of locations. Communicate with clinic or practice managers concerning problems or supplies needed.
• Assist with onboarding. Mentor coworkers as needed. Serve as the point of contact in various cancer centers.
• Transport specimens or fluid samples from collection sites to laboratories. Collect fluid or tissue samples using collection procedures. Explain fluid or tissue collection procedures to patients.
• Train other medical personnel in phlebotomy or laboratory techniques.
• Draw blood from capillaries by dermal puncture, such as heel or finger stick methods.
• Document the route of specimens from collection to laboratory analysis and diagnosis.
• Enter demographics, specimen, insurance, and billing information into the computer.
• Record sample analysis results for physicians to assist in diagnosis. Process blood and fluid samples for further analysis by other medical professionals.
• Collect specimens at specific time intervals for tests, such as those assessing therapeutic drug levels. Conduct standard tests, such as blood alcohol, blood culture, oral glucose tolerance, glucose screening, blood smears, or peak and trough drug levels tests.
• Dispose of blood or other biohazard fluids or tissue in accordance with applicable laws, standards, and policies. Match laboratory requisition forms to specimen tubes.
• Draw blood from veins using vacuum tubes, syringes, or butterfly venipuncture methods. Organize or clean blood-drawing trays, ensuring all instruments are sterile and all needles, syringes, or related items are for first-time use.
• Dispose of contaminated sharps in accordance with applicable laws, standards, and policies. Perform drug screens as well as fingerprints.