Nicole Bech
Miami,FL
Summary
Results-driven Human Resources professional with extensive experience in HR management, support, and operations within the marketing and hospitality sectors. Demonstrated expertise in recruitment, onboarding, employee relations, and performance management. Proven ability to develop and implement HR policies that enhance efficiency and compliance. Adept at fostering positive work environments and driving organizational success through strategic HR initiatives. Strong foundation in customer service, team leadership, and operations, with a keen eye for detail and a commitment to continuous improvement. Fluent in English and proficient in Spanish, with excellent communication, problem-solving, and multitasking abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
HR Assistant Manager
Heyday Marketing
07.2024 - Current
- Assist in overseeing daily HR functions, including recruitment, onboarding, employee relations, and performance management
- Develop and implement HR policies and procedures to improve efficiency and compliance
- Coordinate training and development programs for staff
- Handle employee inquiries and resolve workplace issues promptly and effectively.
HR Intern
Heyday Marketing
03.2024 - 07.2024
- Assisted in various HR tasks, including recruitment, employee orientation, and benefits administration
- Supported the HR team in maintaining employee records and processing payroll
- Conducted research on HR best practices and provided recommendations for improvement.
Summer Intern
Old Forge Distillery
06.2023 - 08.2023
- Learned about operations and production processes
- Assisted with retail store orders and ensured inventory was stocked
- Gained insight into the distilling process and participated in bottling production
- Operated POS systems and provided excellent customer service in the retail store
- Conducted stock counts and created order forms for the production team
- Worked at multiple bars, promoting products and providing samples to customers.
Operation Supervisor
R&L Printing Services
07.2021 - 07.2024
Server
Killian Grill Cafe
02.2021 - 07.2021
Barista Trainer
Starbucks
12.2020 - 02.2021
Assistant Manager
Pizza Hut
03.2020 - 12.2020
Education
Bachelor’s degree in hospitality management -
Florida International University
Miami, FL07.2024
Pursued Hospitality Degree -
Florida Atlantic University
Boca Raton, FL08.2022
Graduated -
Felix Varela Senior High School
Miami, FL05.2020
Skills
- Multitasking
- Problem Solving
- Product and Service Knowledge
- Adaptability
- Time Management
- Proficient with Word, Excel, PowerPoint, & QuickBooks
- Creative Collaboration
- Ability to Work in a Fast-Paced Environment
- Strong Communication and Interpersonal Skills
- Excellent Customer Service
- Highly Analytical
- Innovative
- Eager to Learn
Certification
- SERV Safe Food Handler Certification, 05/01/20, 05/01/25
- QuickBooks Certification, 01/01/20, 01/01/25
Timeline
HR Assistant Manager
Heyday Marketing
07.2024 - Current
HR Intern
Heyday Marketing
03.2024 - 07.2024
Summer Intern
Old Forge Distillery
06.2023 - 08.2023
Operation Supervisor
R&L Printing Services
07.2021 - 07.2024
Server
Killian Grill Cafe
02.2021 - 07.2021
Barista Trainer
Starbucks
12.2020 - 02.2021
Assistant Manager
Pizza Hut
03.2020 - 12.2020
Bachelor’s degree in hospitality management -
Florida International University
Pursued Hospitality Degree -
Florida Atlantic University
Graduated -
Felix Varela Senior High School
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