Nicole Belanger
Boylston,USA
Summary
Goal-oriented Manager with a diverse business background and extensive industry expertise. Striving for Continuous Improvement and growth. Superb organizational skills. People Manager, detail-oriented, aspires to challenges with marketing and great communication skills. Team Building. Engaging Inside Sales Manager dedicated to customer base expansion and Medical device sales growth. Strong history establishing culture of positive teamwork, enforcing policies and achieving brand mission. Built rapport with customers and employees while facilitating long-term partnerships.
Overview
13
13
years of professional experience
Work History
Inside Sales Manager
TE Connectivity
08.2021 - Current
- Managing Global Inside Sales team for Medical BU
- Providing professional development opportunities, motivating, and guiding to achieve sales targets
- Developing term sales strategies for KPIs
- Collaborating throughout our organization for development and growth
- Implement Salesforce utilization for increased Sales Opportunities by 18%
- Increased Sales Productivity by 20% with efficiency improvements
- Analytical thinking/Problem solving to increase customer satisfaction
- Recruiting and retaining talent for Team morale and growth.
Sales Customer Service Manager
TE Connectivity
01.2018 - 08.2021
- Managing both Inside Sales and Customer service for Medical BU
- Working with the team to explore talent to help growth throughout the business
- Coach and Mentor
- Team Territory Management, combining workplace collaboration
- Creating and executing processes for efficiency and Continuous Improvement
- Providing internal and external customers with a positive experience
- Marketing and website/web store management.
Inside Sales Supervisor/Marketing Coordinator
MicroGroup now TE Connectivity
10.2012 - 12.2017
- Responsible for the team’s territory growth and customer relationship building, customer visits, and onsite tours
- Managed selected large business accounts, East Coast territory, and selected international accounts
- Marketing activities, website/online store creation, and management using Adobe programs, Constant Contact, and WordPress
- Measuring team with KPIs and territory management
- Process Improvements and training
- Product Pricing/Quoting direct Sales.
Laser Specialist
United Medical Systems
11.2010 - 02.2012
- Traveling throughout New England and Virginia to Hospitals and Surgery Centers contracted with UMS to provide laser treatment
- Assisting surgeons and hospital staff.
Marketing/Scheduling Coordinator
United Medical Systems
- Coordination of tradeshows, promotional hospital events, and training workshops
- Designing presentations, marketing materials, and tradeshow banners
- Website coordination as well as creating and editing annual newsletters
- Scheduling UMS technologist’s logistics with contracted facilities
- Internal and external customer services.
Education
BS - Healthcare Administration
Suffolk University/Ashford University
01.2009
AS - Business Management
Community College Of Rhode Island
01.2002
Skills
- Goal Oriented
- Relationship Building
- Training and Coaching
- Organization/ Time Management
- Effective Communication
- Problem-Solving
- Sales Tracking
- Product Promotion
- Territory Management
- Marketing
- Sales Forecasting
- Program Organization
- Process Improvement
- Critical Thinking
- Time Management Skills
- Account Management
Accomplishments
- Leadership Foundation
- TEOA Business Process Practitioner
- SPIN Sales Training
- Conversations with Purpose workshop
- Kaizen Achievements
Timeline
Inside Sales Manager
TE Connectivity
08.2021 - Current
Sales Customer Service Manager
TE Connectivity
01.2018 - 08.2021
Inside Sales Supervisor/Marketing Coordinator
MicroGroup now TE Connectivity
10.2012 - 12.2017
Laser Specialist
United Medical Systems
11.2010 - 02.2012
Marketing/Scheduling Coordinator
United Medical Systems
BS - Healthcare Administration
Suffolk University/Ashford University
AS - Business Management
Community College Of Rhode Island
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