Nicole Belkin

• Suggest and offer specific training skills and techniques to help workers maintain or improve job skills.
• Maintained up-to-date knowledge of industry trends and best practices.
• Visit various retail and events locations. Engage with hundreds of homeowners and trainees, with a goal of generating leads and scheduling free in-home consultations for our project consultants.
• Give feedback to my manager and fill out specific trainee forms with information pertaining to each new hire/ trainee.
• Encourage and instill a positive mindset, confidence and company culture. Provide constructive feedback and positive reinforcement to keep trainees motivated.

•Participate in trade shows, to promote our products and services.

• Utilized specific software systems to track orders, generate quotes, reconcile payment concern’s and provide product information.
• understood client objectives and created proposals to achieve goals.
• Identified customer needs by asking questions and advising on best solutions.
• Provided excellent customer service and provided a resolution during every interaction.
• Respond to emails, answer calls and schedule deliveries.