Nicole Bloomfield
St Albans,NY
Summary
Experienced and committed professional with a 20-year background in corrections. Strong skill set in conflict resolution, communication, and problem-solving. Adept at handling challenging situations with composure and delivering outstanding service to diverse populations. Known for remaining calm under pressure, consistently striving to provide exceptional support and contribute to team or organizational success.
Overview
20
20
years of professional experience
Work History
Corrections Officer
Nyc department of corrections
06.2005 - Current
- Supervised /managed individuals in a high-pressure, fast-paced environment
- Communicated effectively with diverse populations, demonstrating cultural sensitivity and professionalism
- Resolved conflicts and deescalated tense situations through active listening and problem-solving
- Maintained detailed records and documentation with a high degree of accuracy
- Collaborated with team members and supervisors to ensure compliance with regulations and operational efficiency
- Trained and mentored new officers, enhancing team effectiveness and morale
Education
Bachelor of arts - criminal justice
John Jay college of criminal justice
New York, NY01.2001
Skills
- Excellent communication and interpersonal skills
- Conflict resolution and deescalation techniques
- Strong problem-solving and critical thinking abilities
- Ability to manage high-stress situations with professionalism
- Time management and organizational skills
- Proficient in using customer service software and remote communication tools
- Adaptable to new technology and processes
Professional Development
- Conflict Management and Resolution Training
- Customer Service and Communication Skills Development
Relevanttrainingandcertifications
- CPR trained and certified
- Firearms trained and certified
- Long arms trained and certified
Timeline
Corrections Officer
Nyc department of corrections
06.2005 - Current
Bachelor of arts - criminal justice
John Jay college of criminal justice
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