Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nicole Bohorquez-Pacheco

Medical Assistant
Orlando,FL

Summary

Dedicated and empathetic medical assistant offering experience in direct patient care and medical office management.
Bilingual in English and Spanish, I excel in problem resolution and have a proven track record of enhancing operational efficiency while ensuring quality care.

Overview

5
5
years of professional experience

Work History

Caregiver to Newborn

Stephanie Cameron
Orlando, FL
09.2024 - Current
  • Developed effective sleep habits for infants by establishing consistent routines for naps and bedtimes.
  • Served as overnight caregiver, ensuring infant safety and comfort during nighttime hours.
  • Participated in meetings with healthcare professionals to discuss infant care strategies.

Medical Assistant

Dr. Alberto Yonfa Obstetrician-gynecologist specialist
Orlando, FL
01.2021 - 12.2024
  • Provided administrative and medical support in office, enhancing operational efficiency.
  • Received and directed phone calls while managing patient flow and scheduling appointments.
  • Assisted physician with medical treatments, procedures, and exams to ensure quality care.
  • Prepared laboratory specimens for analysis and organized lab results for physician review.
  • Maintained accurate medical records through meticulous filing, charting, and data entry.
  • Ordered medical supplies and managed inventory logs to ensure exam rooms were stocked.
  • Collected samples from patients for laboratory testing while ensuring compliance with protocols.
  • Registered new patients into practice management software, accurately entering demographic information.

Patient Access Representative

Orlando Health Imaging Center
Altamonte, FL
09.2020 - 01.2021
  • Obtained and confirmed patient demographics, scheduled appointments, answered phone calls, managed insurance claims, patients' scripts, and referrals.
  • Provided assistance with language barrier needs in the office.

Clinical Rotations

Dr. Phillips Hospital
01.2020
  • During this period of time, I was able to shadow different departments at the Dr. Phillips Hospital such as Radiology, Cardiology and PCUs for my CMAA certification
  • Once I began shadowing, I was able to have patient interaction either by taking the patient's vitals or tending to any needs I was able to complete.

Education

High School Diploma -

Cypress Creek Highschool
Orlando, FL
05-2020

Associate Degree in Nursing -

South College
Knoxville, TN

Skills

  • Bilingual (English & Spanish)
  • Certified Medical Administrative Assistant (CMAA)
  • CPR certified
  • Word certified
  • Patient care
  • Customer service
  • Problem resolution
  • Effective communication

References

  • Estella Yonfa, Office manager/Owner, Dr.Yonfa Obstetrics & Gynecology office, 407-616-4929
  • Ingrid Ortiz, Office Supervisor, Dr.Yonfa Obstetrics & Gynecology office, 407-493-7332
  • Gloria Castro, Registered Nurse, Orlando Health Winnie Palmer Hospital for Women & Babies, 407-832-6477
  • Juan Pacheco, Registered Nurse, Advent Health Hospital Altamonte Springs, 407-446-8713
  • Stephanie Cameron, Registered Nurse, Advent Health Hospital Altamonte Springs, 786-525-3624

Timeline

Caregiver to Newborn

Stephanie Cameron
09.2024 - Current

Medical Assistant

Dr. Alberto Yonfa Obstetrician-gynecologist specialist
01.2021 - 12.2024

Patient Access Representative

Orlando Health Imaging Center
09.2020 - 01.2021

Clinical Rotations

Dr. Phillips Hospital
01.2020

High School Diploma -

Cypress Creek Highschool

Associate Degree in Nursing -

South College

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Nicole Bohorquez-PachecoMedical Assistant