Nicole Bottem
THIEF RIVER FALLS,MN
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
29
29
years of professional experience
Work History
Lead Child Support Officer
Pennington County Human Services
01.2002 - Current
- Explained policies, procedures and instructions to parents.
- Performed case management tasks to enforce court-ordered child support obligations.
- Researched legal, financial and other records to obtain data needed to secure and enforce child support cases.
- Located parents for gaining child support and prepared records of payments.
- Calculated child support obligations and debts to initiate collection actions.
- Monitored cases for support order compliance and made adjustments.
- Interviewed involved parties to confirm facts, verify data and locate persons and financial assets.
- Provided genetic testing to determine paternity needs.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
Janitorial
Label Market Inc.
05.2017 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Medical Transcriptionist
Kainz Chiropractor
04.2006 - 02.2009
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Recorded information using word processing, dictation and transcription software and equipment.
- Maintained security and privacy of records to protect patients and providers.
- Corrected grammar, spelling and syntax mistakes in medical records.
Pre-assembly
Arctic Cat
03.1994 - 01.2002
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Followed protocols to enhance protection and maintain safe work environment.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
Education
High School Diploma -
Grygla High School
Grygla, MN 5672705.1992
Skills
- Critical-thinking
- Problem-solving
- Oral and written communication
- Leadership
- Time management
- Computer literate
Timeline
Janitorial
Label Market Inc.
05.2017 - Current
Medical Transcriptionist
Kainz Chiropractor
04.2006 - 02.2009
Lead Child Support Officer
Pennington County Human Services
01.2002 - Current
Pre-assembly
Arctic Cat
03.1994 - 01.2002
High School Diploma -
Grygla High School
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