Summary
Overview
Work History
Education
Skills
References
Timeline
Hi, I’m

NICOLE BOVINO

Brooklyn,NY

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Product or Service expertise, including competitive offerings, pricing and market positioning. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
years of professional experience

Work History

Fedir Ilnitskyy MD PC

Office Manager
05.2012 - Current

Job overview

  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
  • Coached new hires on company processes
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.

Nathan Begelman MD

Front Desk
02.2010 - 05.2012

Job overview

  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate
  • Maintained transaction security by verifying payment cards against identification
  • Updated customer accounts
  • Prepared weekly employee work schedules for team members.

Education

Ottawa University

Bachelors Degree from English
01.2011

University Overview

Saint Francis College

Associates Degree from Liberal Arts
01.2010

University Overview

Skills

  • Leadership
  • Staff Development and Training
  • Report Preparation and Analysis
  • Efficient in Microsoft Excel, PowerPoint, Word
  • IOS & Android Expert
  • Multitasking
  • Customer Service
  • Credit and collections
  • Goal Setting
  • Performance Improvement
  • Administrative Oversight
  • DBMS
  • Human Resources Management
  • Customer Relationship Management
  • Team Development
  • Office Administration
  • Problem Resolution
  • Clerical Support
  • Staff Training
  • Mail handling
  • Workflow Optimization
  • Relationship Building
  • Computer Skills
  • Team Leadership
  • Staff Development
  • Needs Assessment
  • MS Office

References

References
Upon Request

Timeline

Office Manager
Fedir Ilnitskyy MD PC
05.2012 - Current
Front Desk
Nathan Begelman MD
02.2010 - 05.2012
Ottawa University
Bachelors Degree from English
Saint Francis College
Associates Degree from Liberal Arts
NICOLE BOVINO