Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
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Nicole Bragg

Case Manager
Carbondale,PA

Summary

Knowledgeable Case Manager with 5 years experience in coordinating care for homeless Veterans with addiction issues and mental health issues. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.

Overview

15
15
years of professional experience

Work History

Case Manager

St. Francis Commons
Scranton, PA
07.2017 - Current
  • Increased referral rates by providing excellent service and building meaningful relationships with patients.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs
  • Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.
  • Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
  • Collaborated with external agencies to meet transitional housing needs for residents.
  • Manage caseload of 30 residents in HMIS system to provide comprehensive, community-based care.
  • Participated in professional growth programs to support special education improvement efforts.
  • Helped patients receive appropriate, high-quality care with reasonable results.
  • Provide medication management
  • Emotional support for residents
  • Drug and Alcohol evaluation screening
  • Administering drug and alcohol tests

School Crossing Guard

Carbondale Area School
Carbondale, PA
08.2012 - 06.2017
  • Used signs, hand signals and flags to control car and foot traffic conditions.
  • Instructed children to safely cross streets using crosswalk and watching traffic lights.
  • Discouraged children from behaving unsafely near traffic to reduce injuries and accidents.
  • Contacted school principals to report children not adhering to safe crossing protocols or refusing to follow directions.

Personal Home Care Aide

Cathy Pellicano
Carbondale, PA
01.2008 - 12.2012
  • Constructed cognitively stimulating activities.
  • Transported clients for medical and personal outings.
  • Delivered top-notch care for client with disabilities, acquired illnesses or injuries.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Distributing medication
  • Tracheotomy care
  • Assisting in personal hygiene daily
  • Provide daily muscle therapy


Education

High School Diploma -

Carbondale Area High School
Carbondale, PA
05.2001 -

Skills

Case management

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Timeline

Case Manager

St. Francis Commons
07.2017 - Current

School Crossing Guard

Carbondale Area School
08.2012 - 06.2017

Personal Home Care Aide

Cathy Pellicano
01.2008 - 12.2012

High School Diploma -

Carbondale Area High School
05.2001 -

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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