Nicole Brandstetter
Oceanside,CA
Summary
- Motivated worker with engaging personality and flexible approach.
- Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
- Hardworking and passionate job seeker with strong organizational skills.
- Experienced service professional with experience in high-traffic locations.
- Expertise includes specialized drink recipes and smoothie-making.
- Motivated to learn, grow and excel in working environment.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
- Ready to help team achieve company goals
Overview
6
6
years of professional experience
Work History
Cafe Manager
3 Leaf Tea
Auburn, NY
06.2019 - 11.2021
- Created superlative tea house experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Developed creative tea beverage menus, recipes, specialty tea drinks, smoothies, smoothie bowls and appropriate pricing.
- Produced aesthetically pleasing, healthy and fresh creative content, drinks and food.
- Served customers quickly, kindly, and efficiently and created strategies to prevent delays.
- Operated POS system for quick order entry and cash drawer accuracy.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Demonstrated respect, friendliness and willingness to help whenever needed
Fine Dining Hostess/Server
Moros Table
Auburn, New York
11.2015 - 02.2019
- Ensured optimal guest experience by warm welcoming, seating guests, taking orders, serving dishes and removing diner ware safely and promptly with a positive attitude.
- Cultivated positive guest relations by managing information and orchestrating speedy seating
- Worked quickly, communicating with other staff and always looking for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Took reservations and to-go orders by phone, answered customer questions and informed accurate wait times.
- Shared knowledge of menu items and flavors enabling customers to make personal decisions based on taste and interest.
- Performed dining room sanitation tasks such as spill clean up, table sterilization, and removal of parent waste or refuse
Education
Associate of Arts - Studio Art And Design
Cayuga County Community College
Auburn, NYHigh School Diploma -
Auburn High School
Auburn, NY06.2017
Skills
- Food and Beverage Service
- Cleaning and Sanitizing
- Adaptable and Flexible
- Reliable and Responsible
- Multitasking and Prioritization
- Calm Under Pressure
- Warm and Friendly
Timeline
Cafe Manager
3 Leaf Tea
06.2019 - 11.2021
Fine Dining Hostess/Server
Moros Table
11.2015 - 02.2019
Associate of Arts - Studio Art And Design
Cayuga County Community College
High School Diploma -
Auburn High School