Nacole Bridges
Summary
Licensed Florida 620 All Lines Adjuster with extensive claims processing knowledge in the areas of auto accident and property damage, bodily injuries,liability, and workman’s compensation. Extensive knowledge of traffic accident investigations and scientific reconstruction of accident scenes to determine liability. Experienced in the every state. Reviewed first notice of loss and finalized liability, reviewed medical and dental records, independent medical evaluations, permanent impairment ratings, and prepared for trial and finalized settlements. Proficient in SharePoint, Microsoft Excel, PowerPoint, Word, and Access along with business applications and software Oracle, SQL, Facets, Claims 2.0, Royal TS, Maccess and WGS, Avility, and Xactimate
Overview
14
14
years of professional experience
Work History
Sales Agent
Charter
Saint Petersburg, FL
09.2025 - Current
- Assisted customers with sales of products and service including internet, cable, home phones, and mobile phones
- Helped customers transfer their mobile phones and numbers to Charter from their current carrier
- Escalated technical support issues
Claims Specialist
GEICO
Tampa, Florida
10.2024 - 07.2025
- Obtained First Notice of Loss from Insured and claimants following a car accident or property damage
- Collaborated with policyholders to gather necessary documentation for claims processing.
- Investigated claim to finalize liability including obtaining police reports and witness statements to determine liability and finalized claim and settlements
Claims Specialist II, Bodily Injury and Property Damage
State Farm Insurance
Bloomington, IL
10.2021 - 01.2024
- Claims Adjuster handling litigated bodily injury and private and commerical property damage claims including PLUP and Umbrella claims for states of Illinois, Minnesota, Iowa and California, Colorado, Nevada, Utah, Missouri, and Indiana.
- Reviewed first notice of loss and police report to determine liability including taking recorded statements from both parties and witnesses.
- Handled repairs for property damage
- Coordinated treatment for bodily injuries and requested records
- Prepared for mediation, pre-trial conferences, and trial and handled settlements with defense counsel, claimants, and claimants Attorney
Financial Data Analyst II
Amerigroup
Tampa, Florida
01.2014 - 08.2020
- Project manager to determine overpayment recoveries on UB04 and 1500 claims including the research, hypothesis, data analysis, development, and resolution of data anomalies in claims projects
- Developed and engineered queries to capture overpayment data from hospitals and compiled the data into projects and ran macros to request refunds
- Wrote high level business processes and legal requirements for projects
- Managed Oracle and data platforms
- Worked with developers to build technological solutions
Sr Claims Adjudicator
Care Centrix
Tampa, FL
01.2012 - 01.2014
- Medical and dental clinical claims records reviewer for healthcare claims, auto accident, workman’s compensation, DME, and liability claims.
- Implemented system testing, root causes, and macros
Education
Bachelor of Science - Business Accountancy
Southern New Hampshire University
Hooksett, NH06-2026
Skills
- Claims Investigations and Adjusting
- Claims Management
- Claims Processing
- UB04 and 1500 Claims
- Master Biller and Coder
- Medical Necessity and Review
- Data Analyst
- Paralegal
Education and Certifications
- Bachelors in Science, SNHU 2026
- Certified Paralegal, Boston University 2017
- Associate in Science, Central Florida Institute 2006
- Project Manager, PMI 2017
- Licensed, 620 All Lines Adjuster, Florida 2012
- Certified Xray Technologist, Florida
- Certified EFDA and Surgical Tech, Florida
Timeline
Sales Agent
Charter
09.2025 - Current
Claims Specialist
GEICO
10.2024 - 07.2025
Claims Specialist II, Bodily Injury and Property Damage
State Farm Insurance
10.2021 - 01.2024
Financial Data Analyst II
Amerigroup
01.2014 - 08.2020
Sr Claims Adjudicator
Care Centrix
01.2012 - 01.2014
Bachelor of Science - Business Accountancy
Southern New Hampshire University