Nicole Brito
West Palm Beach,FL
Summary
HR Operations professional with expertise in payroll administration, employee onboarding, compliance, personnel records management, and workforce coordination within high-volume Amazon DSP environments. Known for strong attention to detail, professionalism, and the ability to support employees and leadership teams in fast-paced remote operations. Proficient in ADP Workforce Now and experienced supporting multi-state workforces.
Overview
7
7
years of professional experience
Work History
HR Operations Specialist
Admin Management Pro LLC
Weston, FL
11.2023 - 05.2026
- Administered payroll operations through ADP Workforce Now for multiple Amazon DSP organizations in a fully remote HR environment, supporting 100+ employees across Florida, California, North Carolina, South Carolina, and Georgia while ensuring accurate payroll processing, compliance, and workforce support.
- Conducted daily timecard audits to verify employee hours, attendance, overtime, PTO usage, and payroll readiness prior to payroll submission.
- Calculated and processed employee bonuses, payroll adjustments, and earnings corrections in accordance with company policies.
- Administered court-ordered payroll deductions, including child support, alimony, tax levies, creditor garnishments, and student loan withholdings, ensuring accuracy, confidentiality, and compliance with federal and state requirements.
- Investigated and resolved payroll discrepancies, timekeeping issues, paycheck concerns, and employee payroll inquiries.
- Managed end-to-end onboarding processes, including ADP setup, new-hire documentation, I-9 compliance, and employee records administration.
- Conducted HR and payroll audits to ensure accurate recordkeeping and compliance with company policies and employment regulations.
- Partnered with employees, supervisors, and leadership teams to resolve workforce concerns and support daily HR operations.
Dispatcher
Galo Logistics LLC
Boca Raton, FL
06.2022 - 11.2023
- Coordinated daily delivery operations for 50–60 Amazon routes, ensuring efficient route execution, on-time departures, and successful delivery performance.
- Supported drivers throughout the entire delivery cycle by verifying route assignments, package accuracy, and operational readiness before departure, while assisting with route closeout activities upon their return.
- Monitored driver performance throughout routes to ensure compliance with Amazon safety standards, driving protocols, and customer service expectations.
- Provided real-time operational support to drivers, resolving route, delivery, and service-related issues in a fast-paced environment.
- Maintained communication between drivers and management to ensure operational continuity and timely issue resolution.
- Managed driver scheduling, attendance tracking, and workforce coverage to support daily operational demands.
- Conducted candidate interviews and supported recruitment efforts to meet staffing needs and business growth objectives.
- Facilitated new-hire orientation and training, ensuring employees understood company policies, safety requirements, and operational expectations.
Delivery Driver
Galo Logistics LLC
Boca Raton, FL
11.2019 - 06.2022
- Safely operated Amazon delivery vehicles to complete assigned routes while meeting delivery performance, productivity, and customer service expectations.
- Ensured accurate and timely package deliveries by following established routes, delivery procedures, and Amazon operational standards.
- Maintained compliance with Amazon safety protocols, vehicle inspection requirements, and defensive driving practices while delivering a positive customer experience.
Education
High School Diploma -
Nuestra Señora Del Camino
Venezuela07-2014
Skills
- Payroll Administration
- Payroll processing
- Timecard Auditing
- Employee Onboarding
- Employee Relations
- Compliance & Recordkeeping
- Workforce Coordination
- Scheduling & Attendance Management
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
HR Operations Specialist
Admin Management Pro LLC
11.2023 - 05.2026
Dispatcher
Galo Logistics LLC
06.2022 - 11.2023
Delivery Driver
Galo Logistics LLC
11.2019 - 06.2022
High School Diploma -
Nuestra Señora Del Camino