SMRITI SHARAN
San Jose,CA
Summary
Experienced with HR operations, focusing on process improvement and employee engagement. Utilizes strategic planning to enhance workflow efficiency and support organizational goals. Knowledge of best practices in HR compliance and benefits administration.
Overview
5
5
years of professional experience
Work History
HR Operations Specialist
MBZUAI Labs
Sunnyvale, CA
02.2026 - Current
- Operated human resources functions including recruitment, onboarding, performance evaluation, and talent management to build an exceptional team of AI professionals.
- Coordinated recruitment efforts, including job postings, candidate screening, and interview scheduling.
- Developed and maintained HR documentation and records management systems for improved accessibility.
- Developed and implemented onboarding and orientation programs and materials for all new employees.
- Introduced new hire program within organization for recognition and team bonding
- Partnered with managers and lab director to ascertain hiring needs and subsequently provide candidate recommendations for growth purposes from 50 to 100 employees within 12 months.
- Rewrote the employee handbook and implemented policies for compliance
People Operations Contractor
Harness
11.2025 - 01.2026
- Coordinated closely with human resources teams during the onboarding process, ensuring a smooth transition for newly placed hires into their roles.
- Managed I-9 verifications for all new hires.
- Updated HiBob with all employee pay changes, titles, promotions, and managers across the Americas.
- Handled tickets for HR requests via FreshService
- Managed employment verification requests via forms and phone calls
- Handled spontaneous HR projects by request from manager
Human Resources/Payroll Coordinator
University of Southern California (Mark and Mary Stevens Neuroimaging and Informatics Institute)
Los Angeles, CA
01.2024 - 10.2025
- Oversaw HR operations for 250+ employees across multiple sites, ensuring compliance with institutional policies and labor regulations.
- Partnered with USC central HR to improve Workday system workflows, accelerating new hire access and reducing onboarding delays.
- Designed and implemented a streamlined recruitment and onboarding framework, reducing time-to-hire by 15% and improving new hire satisfaction by 20%.
- Collaborated with leadership to update HR policies and procedures, strengthening organizational culture, accountability, and compliance.
- Acted as a liaison between institute leadership and central HR, ensuring consistent application of HR best practices and process efficiency.
- Administered visa and immigration documentation (TrackerIMS) for international hires, maintaining compliance with federal guidelines.
- Conducted I-9 employment eligibility verification and managed E-Verify submissions for all new hires, ensuring 100% compliance with federal requirements.
- Supported employee relations by coaching managers, addressing performance concerns, and fostering a positive workplace environment.
- Coordinated cross-departmental efforts with IT, payroll, and research administration to optimize onboarding, HR systems, and reporting processes.
- Remote - Position Eliminated
Human Resources Generalist Global Operations
Provivi, Inc.
Santa Monica, CA
07.2023 - 09.2023
- Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
- Processed salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
- Transmitted enrollment, termination, and alteration information to vendors globally within established timeframes to keep changes up to date.
- Implemented and launched compliance training courses per organization needs.
- Served as subject matter expert for HRIS, employment classification and compensation research.
- Assisted international HR with administrative tasks.
- Worked extensively on improving and implementing an efficient annual review cycle process.
- Handled global operations – Indonesia and India payroll and provided HR assistance.
- Lead conversations amongst global leadership and employees.
- Full cycle recruiting by sourcing candidates through various channels such as LinkedIn, Indeed, Glassdoor.
- Coordinated benefit administration activities such as open enrollment, changes, terminations (i.e., BlueShield, COBRA).
- Worked with the HR department to devise and update policies as needed for corporate accountability and workplace health.
- Entered personnel data into HR database (i.e., SharePoint, BambooHR, ADP).
- Administered changes in tax regulations for out of state employees.
- Explained employee compensation, benefits, schedules, working conditions and promotion opportunities. Maintained culture and introduced company swag.
- Position Eliminated
Human Resources Manager
Virtually Testing Foundation (Internship Program)
Los Angeles, CA
05.2021 - 06.2021
- Created and updated training processes.
- Full cycle recruiting.
- Collaborated with senior management and performed helpful tasks.
- Facilitated onboarding sessions and on-the-job training for new interns, bolstering job position knowledge and skillset.
- Handled and updated the company's corporate directory accordingly.
HR Associate Intern
Virtually Testing Foundation (Internship Program)
Los Angeles, CA
03.2021 - 04.2021
- Created and updated training processes.
- Full cycle recruiting.
- Collaborated with senior management and performed helpful tasks.
- Facilitated onboarding sessions and on-the-job training for new interns, bolstering job position knowledge and skillset.
- Handled and updated the company's corporate directory accordingly.
Education
Master of Science - Human Resources Management
University of Southern California
08-2022
Bachelor of Arts - Psychology
California State Polytechnic University, Pomona
05-2021
Skills
- Employee Onboarding
- Visa Processing
- Off-Boarding & Termination Procedures
- Talent Acquisition
- Workers' Compensation
- I-9 Compliance
- Microsoft Office Suite
- Global Payroll Operations
- HRIS-BambooHR, Workday, ADP, HiBob
- Organizational development
- HRIS proficiency
- Payroll and Benefits Administration
- WageWorks/COBRA
- Employee Relations
Timeline
HR Operations Specialist
MBZUAI Labs
02.2026 - Current
People Operations Contractor
Harness
11.2025 - 01.2026
Human Resources/Payroll Coordinator
University of Southern California (Mark and Mary Stevens Neuroimaging and Informatics Institute)
01.2024 - 10.2025
Human Resources Generalist Global Operations
Provivi, Inc.
07.2023 - 09.2023
Human Resources Manager
Virtually Testing Foundation (Internship Program)
05.2021 - 06.2021
HR Associate Intern
Virtually Testing Foundation (Internship Program)
03.2021 - 04.2021
Bachelor of Arts - Psychology
California State Polytechnic University, Pomona
Master of Science - Human Resources Management
University of Southern California