Nicole Buitrago

I generated customer leads at dedicated in-store retail locations. Organized and conducted product demonstrations for potential customers. had ongoing interactions with potential customers. Also, Greeted customers in a friendly and professional manner. Assisted customers with locating items and providing product information

I established strong relationships with clients, resulting in an increase in customer satisfaction. As well as monitoring customer feedback and identifying trends that led to customer loyalty. Part of my job was to generate weekly reports on customer service metrics, such as average response times, customer satisfaction ratings, and customer inquiries.