Nicole Burns
Chicago,IL
Summary
Reliable Medical Support professional with 8 years of experience as a Vaccine coordinator. Along with 22 years of experience in the medical field working as a certified medical assistant, certified nursing assistant and a medical records clerk. Specializing in effective inventory management while showcasing strong organizational skills, attention to detail and expertly assisting with office operations and physician support.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Assistant / VFC Vaccine Coordinator
Cook County Health Hospital Systems
11.2012 - Current
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Conduct vaccine clinic site orientation and routine training.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant
St. Bernard Hospital
10.2009 - 11.2012
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Implemented care and efficiency improvements to support and enhance office operations.
- Performed medical records management, including filing, organizing and scanning documents.
Skills
- Vaccine storage and handling
- Inventory management
- Patient and Staff Scheduling
- Excellent Customer Service
- Medical Terminology
- Management and Leadership
- Immunization Administration
- Data Entry
- Efficient in prioritization, planning and multitasking
- Strong organizational skills
- MS Office
- Excellent verbal and written communication
- Bookkeeping and Accounting
Certification
- High School Equivalency Certification (GED)
- CMA - Certified Medical Assistant
- CNA - Certified Nurse Assistant
- CPR Certification
- Computer Training Certification
- BOS - Basic Office Skills Certificate
Timeline
Medical Assistant / VFC Vaccine Coordinator
Cook County Health Hospital Systems
11.2012 - Current
Medical Assistant
St. Bernard Hospital
10.2009 - 11.2012
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