Summary
Overview
Work History
Education
Skills
Community Involvement
Volunteer Experience
Affiliations
Timeline
OfficeManager
Nicole Burns

Nicole Burns

Breckenridge,CO

Summary

Dynamic leader and organizational problem-solver with a proven track record in supervisory roles and team development. Recognized for implementing impactful changes that drive operational success and improve customer service outcomes. Expertise in training, performance monitoring, and enhancing employee morale to foster high levels of engagement and productivity.

Overview

14
14
years of professional experience

Work History

Lead Quality Assurance Specialist

Alpine Edge
Breckenridge, CO
06.2024 - Current
  • Customize inspection questionnaires for more than 100 homes using the EZ Care application, proficient in AppFolio, and reconcile accounting reports.
  • Evaluated existing systems, processes, and tools used in the development process to identify opportunities for improvement.
  • Determined training needs of staff and organized training interventions to achieve quality standards.

Startup Founder

Vaca Valet LLC
Breckenridge, CO
09.2023 - Current
  • Established and led development of mobile app enabling small businesses to access cost-effective advertising solutions.
  • Investigated new technologies that can be integrated into existing solutions.
  • Developed programs to improve corporate sustainability and lower carbon footprint.
  • Evaluated current technologies used in digital marketing operations and recommended new solutions where appropriate.

Chief Stewardess, Chef, Yacht Construction Manager

Motor Yacht
Fort Lauderdale, Bahamas, Caribbean, FL, WA, CA, MA, ME, IL
09.2013 - 10.2023
  • Coordinated YPO events efficiently for up to 80 participants.
  • Developed detailed interior manual consisting of 175 pages.
  • Managed provisioning responsibilities ensuring seamless operations.
  • Oversaw progress of yacht construction and flagged discrepancies to project manager.

Personal Assistant, Chef, Estate Manager

M/V F5
Boston, USA
04.2021 - 09.2023
  • Coordinated family calendar and synchronized events effectively.
  • Directed upkeep and organization of home's interior while overseeing house staff.
  • Coordinated meal planning and preparation for the home.
  • Provided personal support to the executive, including errand running and personal shopping.

GRADUATE ARCHITECT

Cuhatchi and Peterson, LLC Architecture
Orlando, USA
09.2012 - 06.2013
  • Interior service stew working with high-profile family and guest
  • Private Family, 14 crew, 4 adults, 2 children, Private Security; Port: Florida, Caribbean

CERTIFIED CHIROPRATIC ASSIST

Oviedo Family Chiropractor
Orlando, USA
05.2011 - 10.2011
  • Ensured high-quality film development through precise darkroom methodologies.
  • Documented spinal imaging dimensions to assist in therapy planning.
  • Monitored clients to verify correct performance of exercises.

Education

BACHELOR FINE ARTS (BFA) - ARCHITECTURE & DESIGN

SAVANNAH COLLEGE OF ART & DESIGN
Savannah, GA
01.2010

PRE-MED, COMM. ARTS, BUSINESS -

LEES-MCRAE COLLEGE
Banner Elk, NC
01.2007

Skills

  • Effective Team Leadership
  • Small Business Entrepreneur
  • Mobile App Development
  • Sustainability Practices Implementation
  • Environmental Responsibility Initiatives
  • Custom Graphic Development
  • Brand Design Development
  • Analytical mindset
  • Technical writing proficiency
  • Uniform Design and Coordination
  • Comprehensive Inventory Management
  • New Build Yacht Management
  • Situational Awareness
  • Analytical Problem Solving
  • Wellness-Focused Culinary Skills
  • Floral arrangement
  • Personal shopping
  • Yacht Safety Compliance
  • Silver Service Proficiency
  • Problem-solving
  • Multitasking and organization
  • Reliability and punctuality

Community Involvement

  • Fundraiser- Art Basel Miami, FL
  • Loro Piano Regatta, Virgin Gorda, BVIs- Westport Yachts
  • Presidential Election Campaign, WA
  • Young Professional Organization, YPO - Coordination, WA
  • Launching NHL - Seattle, WA
  • International Boat Show, FLIBS, FL
  • Bakers Bay Golf and Country Club, Celebrity Member - Guest, Guana Abaco, Bahamas

Volunteer Experience

  • Food Banks/ Soup Kitchens, 2019-2025
  • Timberline Adult Learning Center - Breckenridge, CO
  • Coach Youth Sports, Lacrosse and Volleyball
  • Adaptive Sports - Breckenridge Outdoor Education Center
  • Bonner Leader Community Service Scholarship, 2005, 2007, 800 hours
  • Tutor, Grandfather Home for Children, 2005, 2007, Algebra II
  • Orlando Fire Dept. - Explore

Affiliations

  • Pickleball, Yoga, Competitive Beach Volleyball
  • Outdoor Enthusiast: Hiking, Biking, Running, Community Exploration

Timeline

Lead Quality Assurance Specialist

Alpine Edge
06.2024 - Current

Startup Founder

Vaca Valet LLC
09.2023 - Current

Personal Assistant, Chef, Estate Manager

M/V F5
04.2021 - 09.2023

Chief Stewardess, Chef, Yacht Construction Manager

Motor Yacht
09.2013 - 10.2023

GRADUATE ARCHITECT

Cuhatchi and Peterson, LLC Architecture
09.2012 - 06.2013

CERTIFIED CHIROPRATIC ASSIST

Oviedo Family Chiropractor
05.2011 - 10.2011

BACHELOR FINE ARTS (BFA) - ARCHITECTURE & DESIGN

SAVANNAH COLLEGE OF ART & DESIGN

PRE-MED, COMM. ARTS, BUSINESS -

LEES-MCRAE COLLEGE
Nicole Burns