Nicole Busch
De Forest
Summary
Dynamic professional with a proven track record at American Girl, adept in team leadership and problem-solving. Excelled in enhancing warehouse efficiency and customer satisfaction, demonstrating expertise in staff training and development. Skilled in decision-making and customer service, significantly contributing to operational excellence and team motivation.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Motivated individual offers strong work ethic and punctuality. Uses organizational and team collaboration skills to improve processes.
Overview
6
6
years of professional experience
Work History
Warehouse Material Handler
American Girl
08.2023 - 11.2024
- Located materials and supplies by pulling and verifying items on production orders.
- Sorted materials for scanning to meet production goals.
- Collaborated with team members to optimize workflow, improving overall warehouse efficiency.
- Provided backup support to other warehouse functions as needed during peak periods or staff shortages, ensuring seamless operations.
- Observed safety procedures and practices to prevent injury.
- Assisted in training new employees on proper material handling procedures, ensuring consistent high-quality performance.
- Enhanced customer satisfaction through timely order processing while ensuring accuracy in picking, packing, and shipping tasks.
Assistant Manager
Pip Pop Pizza
10.2020 - 10.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Die Cast Machine Operator
Madison Kipp
10.2018 - 08.2020
- Managed raw materials inventory, ensuring adequate supply for uninterrupted production processes.
- Assisted in the training of new employees, providing guidance on die cast machine operation procedures.
- Maintained a safe work environment by adhering to company safety protocols and guidelines.
- Upheld high-quality standards by conducting thorough visual inspections of parts postproduction.
- Collaborated with team members to troubleshoot and resolve die cast machine issues efficiently.
- Contributed to meeting production goals by consistently operating machinery at optimal levels..
Education
Psychology
Madison College
Madison, WIGED -
Madison College
Madison, WI03-2024
Skills
- Team leadership
- Decision-making
- Customer service
- Money handling
- Time management
- Problem-solving
Timeline
Warehouse Material Handler
American Girl
08.2023 - 11.2024
Assistant Manager
Pip Pop Pizza
10.2020 - 10.2022
Die Cast Machine Operator
Madison Kipp
10.2018 - 08.2020
Psychology
Madison College
GED -
Madison College
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