Nicole Bush
Brighton,CO
Summary
Experienced and driven Assistant Store Manager with a strong background in merchandising and human resources. Energetic and engaging personality committed to providing exceptional service. Equipped with extensive training in operations management, people management, and food safety certification. Well-prepared to contribute to the success of any retail team.
Overview
19
19
years of professional experience
Work History
Assistant Store Manager
King Soopers
12.2015 - Current
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
- Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
- Reviewed monthly sales and performance reports to support operational planning and strategic decision-making.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Coached and developed store associates through formal and informal interactions.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Was responsible for recruiting talent, interviewing candidates, directing the onboarding process, and followup with the new associates in a timely manner to streamline the entry process.
Bakery Manager
King Soopers
04.2015 - 12.2015
- Implemented and executed merchandising programs to maintain and increase sales.
- Worked closely with my associates to coach, teach, train and mentor to drive our department to be successful.
Front End Manager
King Soopers
01.2012 - 04.2015
- Managed customer complaints and rectified issues to complete satisfaction.
- Created and optimized employee schedules for shift coverage.
- Helped employees perform at peak productivity with morale-boosting programs and motivational techniques.
- Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
- Reviewed employee performance and determined areas in need of improvement.
Meat Manager
King Soopers
01.2010 - 01.2012
- Delivered quality meat and poultry products to meet specifications of customers, resulting in consistent sales.
- Advised customers on alternative cuts, cooking methods, storage requirements and nutritional aspects of meat.
- Implemented health and food safety protocols for sales and production environments.
- Determined effective department schedules and delegated work to employees based upon strength and experience.
- Coached team members on equipment safety, food handling and merchandising techniques.
- Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
- Wrote and submitted reports.
- Researched out-of-stock items to find additional inventory in other store locations.
Meat Clerk
King soopers
01.2008 - 01.2010
Front End Associate
King Soopers
06.2006 - 01.2008
Education
High School Diploma -
Lyons High School
Lyons, CO05.2007
Skills
- Workforce Management
- Merchandising
- Recruiting and hiring
- Employee development
- Records management
- Conflict resolution
- Strategic Thinking
- Profit and loss accountability
- Schedule management
- Supervision and training
- Performance improvements
- Stock management
Timeline
Assistant Store Manager
King Soopers
12.2015 - Current
Bakery Manager
King Soopers
04.2015 - 12.2015
Front End Manager
King Soopers
01.2012 - 04.2015
Meat Manager
King Soopers
01.2010 - 01.2012
Meat Clerk
King soopers
01.2008 - 01.2010
Front End Associate
King Soopers
06.2006 - 01.2008
High School Diploma -
Lyons High School
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