Nicole Cakora
Madison
Summary
I am a customer-focused professional with experience building strong client relationships in the pet care industry. As a dog groomer, I developed strong communication, time management, personalized customer service, and client-focused problem-solving skills. I am ready to transfer these strengths into sales and marketing by using my creativity, people skills, and passion for helping customers to drive business growth and build lasting connections.
Overview
5
5
years of professional experience
Work History
Dog Groomer
PET PARADISE
Madison
08.2024 - Current
- Provided grooming services including bathing, brushing, hair trimming, and nail trimming.
- Ensured animal safety and comfort during grooming procedures by closely monitoring pet behavior and making necessary adjustments.
- Monitored pet behavior to identify stress or discomfort during sessions.
- Educated clients on proper at-home grooming practices for their pets.
- Managed appointment scheduling and client communications effectively.
- Cultivated long-term relationships with clients and their pets, fostering loyalty and encouraging repeat business.
- Provided exceptional customer service to pet owners, contributing to high client retention and satisfaction.
Light Assembly
GROTE INDUSTRIES INC.
Madison
08.2022 - Current
- Inspected materials for defects before production to ensure quality.
- Check each product after assembly to ensure quality and function.
- Troubleshoot an issue when a part does not work correctly and fix the issue without assistance.
- Test parts throughout the night to check for functionality.
- Minimized scrap parts each day to enhance resource efficiency.
- Required to read and understand different routings and make the correct part on the order.
- Organized work processes to meet production goals safely and efficiently.
- Facilitated line changeover to ensure readiness for current job.
- Train other team members how to operate certain assembly lines.
Print room lead
ROYER CORPORATION
Madison
02.2023 - 08.2024
- Lead others in operating commercial printing equipment to produce customized designs for cupcake toppers, stir sticks, and other specialty items.
- Managed operations of newly acquired commercial printer, ensuring seamless integration into existing workflow.
- Maintained multiple commercial printers at a time and completed regular maintenance effectively and efficiently to reduce downtime.
- Executed daily operational tasks to maintain workflow efficiency.
- Collaborated with diverse coworkers to achieve goals and resolve product-related issues.
Machine Operator
ROYER CORPORATION
MADISON
10.2021 - 08.2022
- Operated injection molding machine safely and skillfully to avoid accidents and delays.
- Operate several Centrifuges and polishing/finishing machines, to produce dice.
- Read and understand work orders to ensure proper products are being made.
- Check products that come out of the machine to ensure quality.
- Package products correctly and efficiently.
- Troubleshoot issues when machines stop working and complete quick startups when necessary.
- Work alongside technicians to ensure machines are being used properly and safely.
- Keep a clean, tidy area around the machines and the surrounding area.
Education
NCCER Vocational Course -
Rockville, IndianaOSHA Certification -
Rockville, IndianaDog Grooming Certificate -
Greenwood School of Indiana
Greenwood, IndianaHigh School Diploma -
Downers Grove North
Downers Grove, IllinoisSkills
- Customer relationship management
- Client education
- Attention to detail
- Customer service
- Effective communication
- Relationship building
- Organizational skills
- Time management
- Problem-solving abilities
- Critical thinking
- Quick learner
- Self motivation
- Active listener
- Computer proficiency
- Creative design
- Adobe Photoshop expertise
Timeline
Dog Groomer
PET PARADISE
08.2024 - Current
Print room lead
ROYER CORPORATION
02.2023 - 08.2024
Light Assembly
GROTE INDUSTRIES INC.
08.2022 - Current
Machine Operator
ROYER CORPORATION
10.2021 - 08.2022
NCCER Vocational Course -
OSHA Certification -
Dog Grooming Certificate -
Greenwood School of Indiana
High School Diploma -
Downers Grove North