Nicole Campbell
Wake Forest,NC
Summary
Goal-oriented professional with natural talents in developing and implementing successful strategies, driving profits, increasing market shares and strengthening customer dominance. Hardworking, performance-oriented leader offering proven expertise in project development, team supervision and campaign enhancement. Prepared to bring 10+ years of progressive experience and take on challenging position with opportunity to make lasting impact on company and customer success.
Overview
20
20
years of professional experience
Work History
Donor Services Coordinator
The V Foundation
09.2023 - Current
- Managed key relationships with donors through regular updates, reports, and timely acknowledgments.
- Elevated donor satisfaction levels through prompt resolution of inquiries and concerns related to contributions or benefits.
- Collaborated with business partnership team to ensure accurate reconciliation and acknowledgement of gifts and pledges.
- Increased donor database accuracy by implementing rigorous data entry protocols, ensuring timely gift acknowledgements and reporting.
Marketing Director
Campbell Orthodontics
01.2014 - Current
- Built strong relationships with industry professionals and influencers.
- Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
- Created content and promotional materials to drive engagement and conversions.
- Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
- Planned and executed events and marketing programs to increase qualified leads.
- Created and managed social media campaigns to increase brand engagement.
- Continually maintained and improved company's reputation and positive image in markets served.
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Inside Sales Representative
Lenovo
08.2006 - 07.2008
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Used CRM software to maintain detailed contact logs and account records.
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Built relationships with customers and community to promote long term business growth.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Sales Manager
Holiday Inn Charleston Riverview
05.2004 - 07.2006
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Education
Bachelor Of Science - Business Administration And Management
College of Charleston
Charleston, SC08.2005
Skills
- Strategic Planning
- PR Events
- Content Creation
- Marketing Campaign Development
- Digital Marketing
- Nonprofit experience
- Donor Relations
- Campaign Management
- Salesforce software knowledge
Timeline
Donor Services Coordinator
The V Foundation
09.2023 - Current
Marketing Director
Campbell Orthodontics
01.2014 - Current
Inside Sales Representative
Lenovo
08.2006 - 07.2008
Sales Manager
Holiday Inn Charleston Riverview
05.2004 - 07.2006
Bachelor Of Science - Business Administration And Management
College of Charleston
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