Nicole Carazo Portillo
Bay Shore,NY
Summary
Effective Student committed to learning, developing skills in art conservation, and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
3
3
years of professional experience
Work History
Shift Leader
Wingstop
01.2022 - Current
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources, and monitored team performance to keep the business profitable and running smoothly.
- Collected, arranged, and inputted information into the database system.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Frequently inspected production area to verify proper equipment operation.
Crew Member
PizzaRev
05.2021 - 12.2021
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Prepared products following restaurant, health, and safety standards and procedures.
Education
Bachelor of Science - Advertising & Marketing Communications
Fashion Institute of Technology
New York, NY05.2024
Associate of Applied Science - Advertising & Marketing Communications
Fashion Institute of Technology
New York, NY08.2022
High School Diploma -
Brentwood High School
Brentwood, NY06.2020
Skills
- Computer Proficiency and Microsoft Office Suite
- Team Collaboration and Leadership
- Quality Inspections
- Policy and Procedure Enforcement
- Research and Analysis
Languages
Spanish
Native or Bilingual
Timeline
Shift Leader
Wingstop
01.2022 - Current
Crew Member
PizzaRev
05.2021 - 12.2021
Bachelor of Science - Advertising & Marketing Communications
Fashion Institute of Technology
Associate of Applied Science - Advertising & Marketing Communications
Fashion Institute of Technology
High School Diploma -
Brentwood High School
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