Rashad Dawkins
Helena,AL
Summary
Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Leader
Taco Bell
02.2025 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Team Member
Taco Bell
07.2021 - 02.2025
- Crew member duties, Cashier, Food maker
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Contributed to team success by completing jobs quickly and accurately
- Learned all required tasks quickly to maximize performance
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles
- Assisted customers in selecting merchandise best suited to needs
Assistant Manager
Jacks Management
09.2020 - 08.2023
- Supervised day-to-day operations to meet performance, quality and service expectations
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Reviewed sales and gross profit report to assess company efficiency
- Made hiring recommendations to increase company's productivity and profitability with quality workers
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
Team Member
Jacks
07.2019 - 09.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Contributed to team success by completing jobs quickly and accurately
- Learned all required tasks quickly to maximize performance
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
- Developed strong customer service and product knowledge skills to enhance individual and team performance
- Developed strong cooperative relationships with coworkers and managers
- Trained new team members by relaying information on company procedures and safety requirements
- Assisted with inventory counts and stocking of merchandise
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles
- Assisted customers in selecting merchandise best suited to needs
Package Handler
MSpark Alabaster Production Facility
01.2018 - 07.2019
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Education
Associate of Arts - Graphic Design
Brown Mackie College
Homewood, AL09.2017
High School Diploma -
Minor High School
Adamsville, AL05.2014
Skills
- Typing
- Leadership
- Computer skills
- Digital Illustrations
- Web Design
- Typography
- Microsoft Office
- Adobe Illustrator
- Recruiting and Interviewing
- Adobe Photoshop
- Employee Performance Evaluations
- Indesign
- Operations Management
- Critical Thinking
- Cost Reduction
- Team Work
- Product and Service Knowledge
- Creativity
- Customer Relations
- Organization
- Staff Management
- Illustration
- Money Handling
- Layout Design
- Problem-solving abilities
- Adobe Creative Suite
- Attention to detail
- Graphic Design
- MS Office
- Communication skills
- Customer service
- Restaurant management
- Supervising experience
- Organizational skills
- Phone etiquette
- Office experience
- Cash register
- Time management
- Restaurant experience
- Cash handling
- Problem-solving
Certification
Driver's License
Personal Information
Willing To Relocate: Anywhere
Timeline
Shift Leader
Taco Bell
02.2025 - Current
Team Member
Taco Bell
07.2021 - 02.2025
Assistant Manager
Jacks Management
09.2020 - 08.2023
Team Member
Jacks
07.2019 - 09.2020
Package Handler
MSpark Alabaster Production Facility
01.2018 - 07.2019
Associate of Arts - Graphic Design
Brown Mackie College
High School Diploma -
Minor High School
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