Nicole Cardona
Flushing,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Kay Jewelers
Sales Associates
10.2023 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Sephora
Beauty Advisor
01.2022 - 01.2023
- Products knowledge, including features, application techniques to achieve best results
- Helped customers find products that meet their needs
- Team building, responsible for achieving daily sales goals
- Communication with clients, demonstrated beauty expertise by showing and sharing sales headlines of products and their purpose
- Provided amazing customer service from greeting to end of sales transaction.
Hostess
Kahlo Mexican Restaurant
01.2021 - 01.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Seat guests and manage the seating chart and monitor restaurant activity
- Demonstrated strong multitasking skills, responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Receptionist
MADISON DENTAL PARTNERS
08.2020 - 07.2021
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
Skillman Animal Clinic
Veterinarian Assistant
04.2021 - 05.2021
- Improved patient care by assisting veterinarians with examinations and procedures.
- Ensured accurate record-keeping by updating patient files with medical histories and prescribed treatments.
- Enhanced clinic efficiency by maintaining clean and organized treatment areas, surgical suites, and kennels.
Education
Esthetics & Cosmetology - Aesthetician
Christine Valmy International School
New York, NY01.2022
Vet Tech -
La Guardia Community College
Long Island City, NY12.2020
High School Diploma -
Forest Hills High School
Forest Hills, NY06.2019
Skills
- Ability to work in a fast-paced environment
- Excellent Customer service
- Communication skills
- Problem solver
- Teamwork and Collaboration
Profile - Goal
My goal is to obtain a working space where I could express my position of customer service, I'm recognized for fulfilling customer satisfaction, resourceful and well organized with excellent team building record.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Kay Jewelers
Sales Associates
10.2023 - 04.2024
Sephora
Beauty Advisor
01.2022 - 01.2023
Skillman Animal Clinic
Veterinarian Assistant
04.2021 - 05.2021
Hostess
Kahlo Mexican Restaurant
01.2021 - 01.2022
Receptionist
MADISON DENTAL PARTNERS
08.2020 - 07.2021
Esthetics & Cosmetology - Aesthetician
Christine Valmy International School
Vet Tech -
La Guardia Community College
High School Diploma -
Forest Hills High School
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